{"id":10114,"date":"2018-12-17T11:17:59","date_gmt":"2018-12-17T02:17:59","guid":{"rendered":"http:\/\/blog.jandi.com\/ko\/?p=10114"},"modified":"2019-03-15T12:45:32","modified_gmt":"2019-03-15T03:45:32","slug":"cx-tools","status":"publish","type":"post","link":"https:\/\/blog.jandi.com\/ko\/2018\/12\/17\/cx-tools\/","title":{"rendered":"\uc2a4\ud0c0\ud2b8\uc5c5 \uace0\uac1d\uacbd\ud5d8\ud300\uc774 \ucd94\ucc9c\ud558\ub294 \uc5c5\ubb34\uc6a9 \ud234 Best 9"},"content":{"rendered":"\ud83d\udd51 \ub9ac\ub529\ud0c0\uc784: <\/span> 5<\/span> \ubd84<\/span><\/span>

\uc8fc 52\uc2dc\uac04 \uadfc\ubb34\ub97c \uc704\ud55c \ub178\ub825\uc740 \ubaa8\ub4e0 \uae30\uc5c5\uc5d0\uc11c \uc2e4\ud589\ub418\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ud55c\uc815\ub41c \ub9ac\uc18c\uc2a4\uc640 \uc2dc\uac04 \uc548\uc5d0\uc11c \uc5c5\ubb34\ub97c \ud574\uc57c \ud558\ub294 \uac83\uc740 \uc2a4\ud0c0\ud2b8\uc5c5\uc758 \uacbd\uc6b0\uc5d0\ub3c4 \ub9c8\ucc2c\uac00\uc9c0\uc785\ub2c8\ub2e4. \uc5c5\ubb34 \ud6a8\uc728\uc131\uc744 \uc911\uc694\uc2dc\ud558\ub294\u00a0‘\uc794\ub514’\uc758 CX\ud300\uc5d0\uc11c\ub294 \uc5b4\ub5a4 \ud611\uc5c5 \ud234\uc744 \uc0ac\uc6a9\ud558\uace0 \uc788\uc744\uae4c\uc694? CX \ub2f4\ub2f9\uc790\uac00 \uc0ac\uc6a9\ud558\ub294 ‘\uc5c5\ubb34\uc5d0 \uc4f0\uae30 \uc88b\uc740 \ud611\uc5c5 \ud234’\uc744 \uc18c\uac1c\ud569\ub2c8\ub2e4.<\/p>\n

 <\/p>\n

1.\uace0\uac1d\uad00\ub9ac \ud234<\/strong><\/span><\/p>\n

\n

\n\uc778\ud130\ucf64(Intercom)<\/strong><\/span><\/a><\/p>\n

 <\/p>\n

\"\"<\/a><\/p>\n

\"\"<\/a><\/p>\n

 <\/p>\n

\uc2e4\uc2dc\uac04 \uace0\uac1d \uc751\ub300 \ubc0f \uc0c1\ub2f4 \ucc44\ud305\uc744 \uc704\ud55c \uc11c\ube44\uc2a4\uc785\ub2c8\ub2e4.(\uad6d\ub0b4 \uc720\uc0ac \uc11c\ube44\uc2a4\ub85c\ub294 \ucc44\ub110.io<\/a>\uac00 \uc788\uc2b5\ub2c8\ub2e4.)
\n\uace0\uac1d\uc758 \uc138\ubd80 \uc815\ubcf4\uc640 \uc774\uc804 \ub300\ud654 \ud788\uc2a4\ud1a0\ub9ac\ub97c \uc27d\uac8c \ud655\uc778\ud560 \uc218 \uc788\uc5b4 \ube60\ub978 \ubb38\uc81c \uc0c1\ud669 \ud30c\uc545\uc5d0 \uc6a9\uc774\ud569\ub2c8\ub2e4. \uc790\uc8fc \ub4e4\uc5b4\uc624\ub294 \ubb38\uc758\ub294 \ubbf8\ub9ac \uc800\uc7a5\ud574\ub454 \ub2f5\ubcc0(\ud15c\ud50c\ub9bf) \ub4f1\uc744 \uc774\uc6a9\ud560 \uc218 \uc788\uc5b4 \uc5c5\ubb34 \ud6a8\uc728\uc744 \ub192\uc774\uace0 \uc0ac\uc6a9\uc790 \ud0c0\uae43\uc744 \uc9c0\uc815\ud558\uc5ec \uc790\ub3d9 \uba54\uc2dc\uc9c0\ub85c \uc0ac\uc6a9\uc790\uc758 \uc0ac\uc6a9\uc131\uc744 \ub192\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

 <\/p>\n

\n\uc820\ub370\uc2a4\ud06c(zendesk)<\/strong><\/a><\/span><\/p>\n

\n\"\"<\/a><\/p>\n

 <\/p>\n

 <\/p>\n

\"\"<\/a><\/p>\n

 <\/p>\n

\ub2e4\uc591\ud55c \ucc44\ub110\uc744 \ud1b5\ud569\ud574\uc11c \uad00\ub9ac\ud560 \uc218 \uc788\ub294 \uace0\uac1d\uc9c0\uc6d0 \ud50c\ub7ab\ud3fc\uc785\ub2c8\ub2e4.
\n\uc6f9, \uc804\ud654, \uc774\uba54\uc77c, \ucc44\ud305, \uc18c\uc15c\ubbf8\ub514\uc5b4\uae4c\uc9c0 \uc5f0\ub3d9\ud574\uc11c \uad00\ub9ac\ud560 \uc218 \uc788\uace0 \uace0\uac1d\uc13c\ud130\ub97c \uc5ec\ub7ec \uc5b8\uc5b4\ub85c \ub300\uc751\ud574\uc57c \ud558\ub294 \uacbd\uc6b0 Help Desk(FAQ) \ubd80\ubd84\uc744 \ub3c4\uc785\ud558\uba74 \uad00\ub9ac\uac00 \ud3b8\ub9ac\ud569\ub2c8\ub2e4. \uc774\uba54\uc77c, \ud398\uc774\uc2a4\ubd81, \ucc44\ud305 \ub4f1\uc73c\ub85c \ub4e4\uc5b4\uc624\ub294 \ubaa8\ub4e0 \uc0c1\ub2f4\uc744 \ud558\ub098\uc758 \ud2f0\ucf13\uc73c\ub85c \ubc1c\ud589\ud558\uc5ec \uad00\ub9ac\ud560 \uc218 \uc788\ub294 \uac83\uc774 \uc7a5\uc810\uc785\ub2c8\ub2e4.<\/p>\n

 <\/p>\n

\ub9e8\ub4dc\ub9b4(Mandrill)<\/strong><\/a><\/span><\/p>\n

\"\"<\/a><\/p>\n

 <\/p>\n

\"\"<\/a><\/p>\n

 <\/p>\n

\ub274\uc2a4\ub808\ud130 \uc885\ud569 \uad00\ub9ac \uc194\ub8e8\uc158\uc778 \uba54\uc77c\uce68\ud504(Mailchimp<\/a>)\uc5d0\uc11c \ub9cc\ub4e0 \uc774\uba54\uc77c \uad00\ub9ac \uc2dc\uc2a4\ud15c\uc785\ub2c8\ub2e4. \uc2dc\uc2a4\ud15c\uc73c\ub85c \ubc1c\uc1a1\ub41c \uc774\uba54\uc77c\uc758 \ubc1c\uc1a1 \uc5ec\ubd80 \ubc0f \ubc1c\uc1a1 \uc2dc\uac01, \uc774\uba54\uc77c \uc624\ud508 \ubc0f \ud074\ub9ad\ub960\uc744 \ud655\uc778\ud560 \uc218 \uc788\uc73c\uba70 \uc0ac\uc6a9\uc790\uac00 \uc774\uba54\uc77c\uc744 \uc815\uc0c1\uc801\uc73c\ub85c \uc218\uc2e0\ud558\uc9c0 \ubabb\ud588\uc744 \uacbd\uc6b0 \uac70\uc808\ub41c \uc0c1\ud669\uacfc \uc774\uc720 \ub4f1\uc744 \ud655\uc778\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub530\ub77c\uc11c \uc0ac\uc6a9\uc790 \uc694\uccad\uc5d0 \ub530\ub77c \ube44\ubc00\ubc88\ud638 \uc7ac\uc124\uc815 \uc774\uba54\uc77c, \uc778\uc99d \uc774\uba54\uc77c \ub4f1\uc744 \uc7ac\uc804\uc1a1\uc774 \uac00\ub2a5\ud558\uae30 \ub54c\ubb38\uc5d0 \uc989\uac01\uc801\uc73c\ub85c \uace0\uac1d\uc758 \ubb38\uc81c\uc5d0 \ub300\uc751\uc774 \uac00\ub2a5\ud569\ub2c8\ub2e4.<\/p>\n

 <\/p>\n

2.\ub0b4\ubd80 \uad00\ub9ac \ud234<\/strong><\/span><\/p>\n

\n

\uc794\ub514(JANDI)<\/strong><\/span><\/a><\/p>\n

\"\"<\/a><\/p>\n

\"\"<\/a><\/p>\n

 <\/p>\n

\uc5c5\ubb34\uc6a9 \ud611\uc5c5 \ud234 \uc794\ub514\ub294 \uc5c5\ubb34 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ud50c\ub7ab\ud3fc\uc73c\ub85c \ud65c\uc6a9\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.\u00a0 \ud300 \ub0b4\ubd80 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\ubd80\ud130 \ud568\uaed8 \ud504\ub85c\uc81d\ud2b8\ub97c \uc9c4\ud589\ud558\uace0 \uc788\ub294 \ud300\uacfc\uc758 \uc18c\ud1b5\uae4c\uc9c0 \ubaa8\ub450 \uc794\ub514\ub85c \uc9c4\ud589\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc794\ub514\uc758 \uac00\uc7a5 \ud070 \uc7a5\uc810\uc740 \uc6b0\uc120 \ud68c\uc758\uc640 \uc774\uba54\uc77c\uc774 \uc904\uc5b4\ub4e0\ub2e4\ub294 \uc810\uc785\ub2c8\ub2e4. \uc794\ub514 \ud1a0\ud53d(\uc8fc\uc81c \ubcc4 \ucc44\ud305\ubc29)\uc744 \ud1b5\ud574 \uc5ec\ub7ec \uc5c5\ubb34 \uc774\uc288\ub098 \ud504\ub85c\uc81d\ud2b8\ub97c \ud68c\uc758\ub098 \uc774\uba54\uc77c \uc5c6\uc774 \uc2e4\uc2dc\uac04\uc73c\ub85c \uc18c\ud1b5\ud560 \uc218 \uc788\ub2e4\ub294 \uc810\uc774 \ucd94\ucc9c \uc774\uc720\uc785\ub2c8\ub2e4. \ub610\ud55c, \uc2a4\ud0c0\ud2b8\uc5c5 \ud2b9\uc131\uc0c1 \uac1c\uc778 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \uc601\uc5ed\uacfc \uc5c5\ubb34 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \uc601\uc5ed\uc744 \uc794\ub514\ub97c \ud1b5\ud574 \uc790\uc5f0\uc2a4\ub7fd\uac8c \ubd84\ub9ac\ud55c\ub2e4\ub294 \uc810\ub3c4 \uc7a5\uc810\uc73c\ub85c \uaf3d\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc794\ub514 \ucee4\ub125\ud2b8\ub97c \ud1b5\ud574 \ud504\ub85c\uc81d\ud2b8 \uad00\ub9ac\ub97c \ud560 \uc218 \uc788\ub294 \ud2b8\ub810\ub85c, \uc77c\uc815 \uad00\ub9ac\ub97c \ud560 \uc218 \uc788\ub294 \uad6c\uae00 \uce98\ub9b0\ub354, \uc0ac\uc6a9\uc790\ub85c\ubd80\ud130 \ub4e4\uc5b4\uc624\ub294 \ubaa8\ub4e0 \ud53c\ub4dc\ubc31 \ud50c\ub7ab\ud3fc\uc744 \uc794\ub514\uc640 \uc5f0\ub3d9\ud574 \uc4f8 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

 <\/p>\n

 <\/p>\n

\n\ud2b8\ub810\ub85c(Trello)<\/strong><\/span><\/a><\/p>\n

\"\"<\/a><\/p>\n

 <\/p>\n

\"\"<\/a><\/p>\n

 <\/p>\n

\ud2b8\ub810\ub85c\ub294 \ube44\uc988\ub2c8\uc2a4 \uba64\ubc84\ubd80\ud130 \uac1c\ubc1c\uc790\uae4c\uc9c0 \ubc94\uc6a9\uc801\uc73c\ub85c \uc0ac\uc6a9\ub418\ub294 \ud504\ub85c\uc81d\ud2b8 \uad00\ub9ac \ud234\uc785\ub2c8\ub2e4. \ud074\ub77c\uc6b0\ub4dc \uae30\ubc18\uc758 \ub2e4\ub978 \uc5ec\ud0c0 \uc11c\ube44\uc2a4\ucc98\ub7fc \uae30\ubcf8 \uae30\ub2a5\uc5d0 \ub300\ud574\uc120 \ubb34\ub8cc\ub85c \uc0ac\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc5ec\ub7ec \uc9c1\uad70\uc5d0\uc11c \ud3ed\ub113\uac8c \ud65c\uc6a9\ub418\uace0, \ud65c\uc6a9\ub3c4 \ub610\ud55c \ub6f0\uc5b4\ub09c \uc11c\ube44\uc2a4\ub77c\uc11c \uc5c5\ubb34 \uc0dd\uc0b0\uc131 \uad00\ub828 \ud234\uc744 \uc811\ud574\ubcf8 \uc0ac\ub78c\uc774\ub77c\uba74 \ud55c \ubc88\ucbe4\uc740 \uc774\ub984\uc744 \ub4e4\uc5b4\ubcf4\uac70\ub098 \uc0ac\uc6a9\ud574\ubcf8 \uacbd\ud5d8\uc774 \uc788\uc2b5\ub2c8\ub2e4. \uc794\ub514\uc5d0\uc11c\ub3c4 \uc801 \uc9c1\uad70\uc5d0 \uac78\uccd0 \ud2b8\ub810\ub85c\ub97c \ub9ce\uc774 \uc4f0\uace0 \uc788\ub2e4. \uc794\ub514\uc5d0\uc11c\ub3c4 \u2018\uc794\ub514 \ucee4\ub125\ud2b8\u2019\ub97c \ud1b5\ud574 \uc2e4\uc2dc\uac04 \uc5f0\ub3d9\uc774 \uac00\ub2a5\ud569\ub2c8\ub2e4.<\/p>\n

 <\/p>\n

\n\uc81c\ud53c\uc5b4(zapier)<\/strong><\/span><\/a><\/p>\n

 <\/p>\n

\"\"<\/a><\/p>\n

 <\/p>\n

\"\"<\/a><\/p>\n

 <\/p>\n

\uc5c5\ubb34 \uc790\ub3d9\ud654\uc5d0 \ub3c4\uc6c0\uc744 \uc8fc\ub294 \uc11c\ube44\uc2a4\ub85c\u00a0\uc5ec\ub7ec \ud074\ub77c\uc6b0\ub4dc \uae30\ubc18 \uc11c\ube44\uc2a4\ub97c \ud1b5\ud569\ud558\uc5ec \uc774\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. 1,000\uac1c\uac00 \ub118\ub294 \uc571(ex. \uad6c\uae00 \uc2dc\ud2b8, \ud398\uc774\uc2a4\ubd81 \uad11\uace0 \ub9ac\ub4dc, \uc5d0\ubc84\ub178\ud2b8 \ub4f1)\uc744 \uc5f0\ub3d9\ud558\uc5ec \uc911\uc694\ud55c \uc815\ubcf4\ub97c \ub193\uce58\uc9c0 \uc54a\uace0 \uc5c5\ubb34 \ud6a8\uc728\uc131\uc744 \ub192\uc774\ub294 \uac83\uc774 \uac00\ub2a5\ud569\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4\u00a0\ud2b9\uc815 \uc218\uc2e0\uc790\ub85c \ub4e4\uc5b4\uc624\ub294 \uc774\uba54\uc77c\uc744 \uad6c\uae00 \uc2dc\ud2b8\uc5d0 \ub9ac\uc2a4\ud2b8\uc5c5 \ub418\ub3c4\ub85d \uc124\uc815\ud574\ub193\uac70\ub098, \uc778\ud130\ucf64\uc5d0\uc11c \uace0\uac1d \ubb38\uc758 \uc54c\ub9bc\uc744 \ubc1b\ub294 \uac83\ub3c4 \uc81c\ud53c\uc5b4\ub97c \ud65c\uc6a9\ud558\uba74 \uac00\ub2a5\ud569\ub2c8\ub2e4.<\/p>\n

 <\/p>\n

\n\uc571\ud314\ub85c\uc6b0(APPFOLLOW)<\/strong><\/span><\/a><\/p>\n

 <\/p>\n

\"\"<\/a><\/p>\n

 <\/p>\n

\"\"<\/a><\/p>\n

 <\/p>\n

\ubaa8\ubc14\uc77c \uc571\uc744 \ud2b8\ub808\ud0b9 \ud558\uae30 \uc704\ud55c \uad00\ub9ac \uc11c\ube44\uc2a4\uc785\ub2c8\ub2e4. \uc571 \ub9ac\ubdf0 \/ \uc21c\uc704 \/ \ud0a4\uc6cc\ub4dc \/ \ub2e4\uc6b4\ub85c\ub4dc \ub4f1 \uc2e4\uc2dc\uac04\uc73c\ub85c \uc0ac\uc6a9\uc790\uc758 \uc571 \ub9ac\ubdf0\ub97c \ud655\uc778\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. webhook\uacfc API\ub97c \uc9c0\uc6d0\ud558\uae30 \ub54c\ubb38\uc5d0 \uc794\ub514\ub97c \ud1b5\ud574\uc11c \uc5ec\ub7ec \uc571\uc744 \ub3d9\uc2dc\uc5d0 \uad00\ucc30\uc774 \uac00\ub2a5\ud569\ub2c8\ub2e4.<\/p>\n

 <\/p>\n

 <\/p>\n

3.\uc774\ubca4\ud2b8 \/\u00a0 \ud589\uc0ac \uad00\ub9ac \ud234<\/strong><\/span><\/p>\n

\n

\n\ud0c0\uc785\ud3fc(Typeform)<\/strong><\/span><\/a><\/p>\n

 <\/p>\n

\"\"<\/a><\/p>\n

 <\/p>\n

\"\"<\/a><\/p>\n

 <\/p>\n

\uc0ac\uc6a9\uc790\uc758 \ud53c\ub4dc\ubc31\uc744 \ubc1b\uae30 \uc704\ud55c \uc124\ubb38\uc870\uc0ac \ud234\uc785\ub2c8\ub2e4. \uc124\ubb38\uc9c0 \ub0b4\uc5d0 \uc774\ubbf8\uc9c0, \ub3d9\uc601\uc0c1 \ub4f1\uc744 \ucd94\uac00\ud560 \uc218 \uc788\uace0 \ubc30\uacbd\uc744 \ub123\uc744 \uc218 \uc788\uc5b4 \uc9c0\ub8e8\ud558\uc9c0 \uc54a\uc740 \uc124\ubb38\uc870\uc0ac\ub97c \uc9c4\ud589\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud0c0\uc785\ud3fc \ub0b4\uc5d0\uc11c \uae30\ubcf8 \ud1b5\uacc4\ub97c \uc81c\uacf5\ud558\uace0 \uc788\uc5b4 \ud655\uc778\uc774 \uc27d\uace0 \uad6c\uae00 \uc2a4\ud504\ub808\ub4dc \uc2dc\ud2b8\ub97c \uc5f0\ub3d9\ud574\uc11c \uc124\ubb38 \ub0b4\uc6a9\uc744 \uc815\ub9ac\ud560 \uc218 \uc788\uae30\uc5d0 \ud3b8\ub9ac\ud569\ub2c8\ub2e4.\u00a0\ud0c0\uc785\ud3fc\uc5d0\uc11c \uc81c\uacf5\ud558\ub294 \ud15c\ud50c\ub9bf\uc744 \ud65c\uc6a9\ud558\uac70\ub098 \ucee4\uc2a4\ud140\ud558\uc5ec \ub2e4\uc591\ud558\uac8c \uc774\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

 <\/p>\n

\n\ube44\ud2c0\ub9ac(Bitly)<\/strong><\/span><\/a><\/p>\n

\"\"<\/a>\"\"<\/a><\/p>\n

 <\/p>\n

\uae34 \uc601\ubb38 URL\uc744 \uc9e7\uc740 URL\ub85c \ub9cc\ub4e4\uc5b4\uc8fc\ub294 \uc11c\ube44\uc2a4\uc785\ub2c8\ub2e4. \uc138\ubbf8\ub098 \ud639\uc740 \ud589\uc0ac\uc5d0\uc11c \uace0\uac1d\uc5d0\uac8c URL\uc744 \uc548\ub0b4\uac00 \ud544\uc694\ud560 \ub54c \uae34 URL\uc744 \uc548\ub0b4\ud558\ub294 \ubd88\ud3b8\ud568\uc744 \ud574\uc18c\ud560 \uc218 \uc788\uc73c\uba70 URL\uc744 \ud55c\uae00\ub85c \ucee4\uc2a4\ud130\ub9c8\uc774\uc9d5 \ud560 \uc218 \uc788\uae30\uc5d0 \ub354\uc6b1 \ud3b8\ub9ac\ud569\ub2c8\ub2e4.<\/p>\n

 <\/p>\n

 <\/p>\n

 <\/p>\n

<\/a><\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

IT \uc2a4\ud0c0\ud2b8\uc5c5\uc5d0\uc11c \uadfc\ubb34 \uc911\uc778 CX\ud300\uc774 \ubf51\uc740 \uc5c5\ubb34 \ucd94\ucc9c \ud234. \uace0\uac1d \uc751\ub300 \ud234 \u2018\uc778\ud130\ucf64(Intercom)\u2019\ubd80\ud130 \uc774\uba54\uc77c \uad00\ub9ac \uc2dc\uc2a4\ud15c\uc778 \u2018\ub9e8\ub4dc\ub9b4(Mandrill)\u2019 \uadf8\ub9ac\uace0 \uc571 \ub9ac\ubdf0 \uad00\ub9ac\uc5d0 \ud3b8\ub9ac\ud55c \u2018\uc571\ud314\ub85c\uc6b0(APPFOLLOW)\u2019\uae4c\uc9c0 \uace0\uac1d\uacbd\ud5d8\ud300\uc758 \uc5c5\ubb34 \ud6a8\uc728\uc744 \ub192\uc774\ub294 \uc5c5\ubb34 \ud234\uc744 \uc18c\uac1c\ud569\ub2c8\ub2e4.<\/p>\n","protected":false},"author":1,"featured_media":10605,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"smart-work","meta":{"footnotes":""},"categories":[2166],"tags":[737,1993,108,777,546,805,1983,775,937,226,803,197,61,384,418,837,36,1919,770,15,239,260],"class_list":["post-10114","post","type-post","status-publish","format-smart-work","has-post-thumbnail","hentry","category-smartwork","tag-cx","tag-it-","tag-jandi","tag-jandi-connect","tag-smartwork","tag-webhook","tag-1983","tag-775","tag-937","tag-226","tag-803","tag-197","tag-61","tag-384","tag-418","tag-837","tag-36","tag-1919","tag-770","tag-15","tag-239","tag-260","post_format-smart-work"],"yoast_head":"\n\uc2a4\ud0c0\ud2b8\uc5c5 \uace0\uac1d\uacbd\ud5d8\ud300\uc774 \ucd94\ucc9c\ud558\ub294 \uc5c5\ubb34\uc6a9 \ud234 Best 9 - \uc5c5\ubb34\uc6a9 \ud611\uc5c5\ud234 JANDI \ube14\ub85c\uadf8<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.jandi.com\/ko\/2018\/12\/17\/cx-tools\/\" \/>\n<meta property=\"og:locale\" content=\"ko_KR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\uc2a4\ud0c0\ud2b8\uc5c5 \uace0\uac1d\uacbd\ud5d8\ud300\uc774 \ucd94\ucc9c\ud558\ub294 \uc5c5\ubb34\uc6a9 \ud234 Best 9 - \uc5c5\ubb34\uc6a9 \ud611\uc5c5\ud234 JANDI \ube14\ub85c\uadf8\" \/>\n<meta property=\"og:description\" content=\"IT \uc2a4\ud0c0\ud2b8\uc5c5\uc5d0\uc11c \uadfc\ubb34 \uc911\uc778 CX\ud300\uc774 \ubf51\uc740 \uc5c5\ubb34 \ucd94\ucc9c \ud234. \uace0\uac1d \uc751\ub300 \ud234 \u2018\uc778\ud130\ucf64(Intercom)\u2019\ubd80\ud130 \uc774\uba54\uc77c \uad00\ub9ac \uc2dc\uc2a4\ud15c\uc778 \u2018\ub9e8\ub4dc\ub9b4(Mandrill)\u2019 \uadf8\ub9ac\uace0 \uc571 \ub9ac\ubdf0 \uad00\ub9ac\uc5d0 \ud3b8\ub9ac\ud55c \u2018\uc571\ud314\ub85c\uc6b0(APPFOLLOW)\u2019\uae4c\uc9c0 \uace0\uac1d\uacbd\ud5d8\ud300\uc758 \uc5c5\ubb34 \ud6a8\uc728\uc744 \ub192\uc774\ub294 \uc5c5\ubb34 \ud234\uc744 \uc18c\uac1c\ud569\ub2c8\ub2e4.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.jandi.com\/ko\/2018\/12\/17\/cx-tools\/\" \/>\n<meta property=\"og:site_name\" content=\"\uc5c5\ubb34\uc6a9 \ud611\uc5c5\ud234 JANDI \ube14\ub85c\uadf8\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/JANDI.SKorea\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/JANDI.SKorea\" \/>\n<meta property=\"article:published_time\" content=\"2018-12-17T02:17:59+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-03-15T03:45:32+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/i2.wp.com\/blog.jandi.com\/ko\/wp-content\/uploads\/sites\/4\/2018\/12\/customer-386480.jpg?fit=1920%2C1365&ssl=1\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1365\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"JANDI\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@JANDI_KR\" \/>\n<meta name=\"twitter:site\" content=\"@jandihq\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"JANDI\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/blog.jandi.com\/ko\/2018\/12\/17\/cx-tools\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/blog.jandi.com\/ko\/2018\/12\/17\/cx-tools\/\"},\"author\":{\"name\":\"JANDI\",\"@id\":\"https:\/\/blog.jandi.com\/ko\/#\/schema\/person\/20c1f3ed11b4552a3f6c2995d07f8ba7\"},\"headline\":\"\uc2a4\ud0c0\ud2b8\uc5c5 \uace0\uac1d\uacbd\ud5d8\ud300\uc774 \ucd94\ucc9c\ud558\ub294 \uc5c5\ubb34\uc6a9 \ud234 Best 9\",\"datePublished\":\"2018-12-17T02:17:59+00:00\",\"dateModified\":\"2019-03-15T03:45:32+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/blog.jandi.com\/ko\/2018\/12\/17\/cx-tools\/\"},\"wordCount\":64,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/blog.jandi.com\/ko\/#organization\"},\"keywords\":[\"CX\",\"IT \uc2a4\ud0c0\ud2b8\uc5c5\",\"JANDI\",\"JANDI Connect\",\"Smartwork\",\"Webhook\",\"\uace0\uac1d\uacbd\ud5d8\",\"\uad6c\uae00 \uce98\ub9b0\ub354\",\"\uae30\uc5c5\uc6a9 \uba54\uc2e0\uc800\",\"\uba54\uc2e0\uc800\",\"\uc11c\ube44\uc2a4 \uc5f0\ub3d9\",\"\uc2a4\ub9c8\ud2b8\uc6cc\ud06c\",\"\uc2a4\ud0c0\ud2b8\uc5c5\",\"\uc5c5\ubb34 \uc0dd\uc0b0\uc131\",\"\uc5c5\ubb34 \ud234\",\"\uc5c5\ubb34 \ud234 \ucd94\ucc9c\",\"\uc5c5\ubb34\uc6a9 \uba54\uc2e0\uc800\",\"\uc5c5\ubb34\uc6a9 \ud611\uc5c5\ud234\",\"\uc6f9\ud6c5\",\"\uc794\ub514\",\"\ud2b8\ub810\ub85c\",\"\ud611\uc5c5\ud234\"],\"articleSection\":[\"\uc2a4\ub9c8\ud2b8\uc6cc\ud06c \ud2b8\ub80c\ub4dc\"],\"inLanguage\":\"ko-KR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/blog.jandi.com\/ko\/2018\/12\/17\/cx-tools\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/blog.jandi.com\/ko\/2018\/12\/17\/cx-tools\/\",\"url\":\"https:\/\/blog.jandi.com\/ko\/2018\/12\/17\/cx-tools\/\",\"name\":\"\uc2a4\ud0c0\ud2b8\uc5c5 \uace0\uac1d\uacbd\ud5d8\ud300\uc774 \ucd94\ucc9c\ud558\ub294 \uc5c5\ubb34\uc6a9 \ud234 Best 9 - \uc5c5\ubb34\uc6a9 \ud611\uc5c5\ud234 JANDI \ube14\ub85c\uadf8\",\"isPartOf\":{\"@id\":\"https:\/\/blog.jandi.com\/ko\/#website\"},\"datePublished\":\"2018-12-17T02:17:59+00:00\",\"dateModified\":\"2019-03-15T03:45:32+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/blog.jandi.com\/ko\/2018\/12\/17\/cx-tools\/#breadcrumb\"},\"inLanguage\":\"ko-KR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/blog.jandi.com\/ko\/2018\/12\/17\/cx-tools\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/blog.jandi.com\/ko\/2018\/12\/17\/cx-tools\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/blog.jandi.com\/ko\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"\uc2a4\ud0c0\ud2b8\uc5c5 \uace0\uac1d\uacbd\ud5d8\ud300\uc774 \ucd94\ucc9c\ud558\ub294 \uc5c5\ubb34\uc6a9 \ud234 Best 9\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/blog.jandi.com\/ko\/#website\",\"url\":\"https:\/\/blog.jandi.com\/ko\/\",\"name\":\"\uc5c5\ubb34\uc6a9 \ud611\uc5c5\ud234 JANDI \ube14\ub85c\uadf8\",\"description\":\"40\ub9cc \ud300\uc774 \uc120\ud0dd\ud55c 1\ub4f1 \ud611\uc5c5\ud234 \uc794\ub514\",\"publisher\":{\"@id\":\"https:\/\/blog.jandi.com\/ko\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/blog.jandi.com\/ko\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"ko-KR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/blog.jandi.com\/ko\/#organization\",\"name\":\"\uc5c5\ubb34\uc6a9 \ud611\uc5c5\ud234, \uc794\ub514(JANDI)\",\"url\":\"https:\/\/blog.jandi.com\/ko\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ko-KR\",\"@id\":\"https:\/\/blog.jandi.com\/ko\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/i0.wp.com\/blog.jandi.com\/ko\/wp-content\/uploads\/sites\/4\/2022\/01\/Social-Logo.png?fit=658%2C658&ssl=1\",\"contentUrl\":\"https:\/\/i0.wp.com\/blog.jandi.com\/ko\/wp-content\/uploads\/sites\/4\/2022\/01\/Social-Logo.png?fit=658%2C658&ssl=1\",\"width\":658,\"height\":658,\"caption\":\"\uc5c5\ubb34\uc6a9 \ud611\uc5c5\ud234, \uc794\ub514(JANDI)\"},\"image\":{\"@id\":\"https:\/\/blog.jandi.com\/ko\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/JANDI.SKorea\",\"https:\/\/twitter.com\/jandihq\",\"https:\/\/www.linkedin.com\/company\/toss-lab-inc-?goback=.nmp_*1_*1_*1_*1_*1_*1_*1_*1_*1_*1_*1_*1_*1_*1&amp;amp;report_success=KJ_KkFGTDCfMt-A7wV3Fn9Yvgwr02Kd6AZHGx4bQCDiP6-2rfP2oxyVoEQiPrcAQ7Bf\",\"http:\/\/youtube.com\/+JandiGlobal\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/blog.jandi.com\/ko\/#\/schema\/person\/20c1f3ed11b4552a3f6c2995d07f8ba7\",\"name\":\"JANDI\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ko-KR\",\"@id\":\"https:\/\/blog.jandi.com\/ko\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/5dcf528012e43dcd7d5a260efecb37ec64eabd2190961b5d8ed37cca2e341707?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/5dcf528012e43dcd7d5a260efecb37ec64eabd2190961b5d8ed37cca2e341707?s=96&d=mm&r=g\",\"caption\":\"JANDI\"},\"description\":\"Work better together with JANDI :)\",\"sameAs\":[\"http:\/\/bit.ly\/JANDI_blog_ko_LP-tracking\",\"https:\/\/www.facebook.com\/JANDI.SKorea\",\"https:\/\/twitter.com\/JANDI_KR\"],\"url\":\"https:\/\/blog.jandi.com\/ko\/author\/tosslab\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"\uc2a4\ud0c0\ud2b8\uc5c5 \uace0\uac1d\uacbd\ud5d8\ud300\uc774 \ucd94\ucc9c\ud558\ub294 \uc5c5\ubb34\uc6a9 \ud234 Best 9 - \uc5c5\ubb34\uc6a9 \ud611\uc5c5\ud234 JANDI \ube14\ub85c\uadf8","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/blog.jandi.com\/ko\/2018\/12\/17\/cx-tools\/","og_locale":"ko_KR","og_type":"article","og_title":"\uc2a4\ud0c0\ud2b8\uc5c5 \uace0\uac1d\uacbd\ud5d8\ud300\uc774 \ucd94\ucc9c\ud558\ub294 \uc5c5\ubb34\uc6a9 \ud234 Best 9 - \uc5c5\ubb34\uc6a9 \ud611\uc5c5\ud234 JANDI \ube14\ub85c\uadf8","og_description":"IT \uc2a4\ud0c0\ud2b8\uc5c5\uc5d0\uc11c \uadfc\ubb34 \uc911\uc778 CX\ud300\uc774 \ubf51\uc740 \uc5c5\ubb34 \ucd94\ucc9c \ud234. \uace0\uac1d \uc751\ub300 \ud234 \u2018\uc778\ud130\ucf64(Intercom)\u2019\ubd80\ud130 \uc774\uba54\uc77c \uad00\ub9ac \uc2dc\uc2a4\ud15c\uc778 \u2018\ub9e8\ub4dc\ub9b4(Mandrill)\u2019 \uadf8\ub9ac\uace0 \uc571 \ub9ac\ubdf0 \uad00\ub9ac\uc5d0 \ud3b8\ub9ac\ud55c \u2018\uc571\ud314\ub85c\uc6b0(APPFOLLOW)\u2019\uae4c\uc9c0 \uace0\uac1d\uacbd\ud5d8\ud300\uc758 \uc5c5\ubb34 \ud6a8\uc728\uc744 \ub192\uc774\ub294 \uc5c5\ubb34 \ud234\uc744 \uc18c\uac1c\ud569\ub2c8\ub2e4.","og_url":"https:\/\/blog.jandi.com\/ko\/2018\/12\/17\/cx-tools\/","og_site_name":"\uc5c5\ubb34\uc6a9 \ud611\uc5c5\ud234 JANDI \ube14\ub85c\uadf8","article_publisher":"https:\/\/www.facebook.com\/JANDI.SKorea","article_author":"https:\/\/www.facebook.com\/JANDI.SKorea","article_published_time":"2018-12-17T02:17:59+00:00","article_modified_time":"2019-03-15T03:45:32+00:00","og_image":[{"width":1920,"height":1365,"url":"https:\/\/i2.wp.com\/blog.jandi.com\/ko\/wp-content\/uploads\/sites\/4\/2018\/12\/customer-386480.jpg?fit=1920%2C1365&ssl=1","type":"image\/jpeg"}],"author":"JANDI","twitter_card":"summary_large_image","twitter_creator":"@JANDI_KR","twitter_site":"@jandihq","twitter_misc":{"Written by":"JANDI"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/blog.jandi.com\/ko\/2018\/12\/17\/cx-tools\/#article","isPartOf":{"@id":"https:\/\/blog.jandi.com\/ko\/2018\/12\/17\/cx-tools\/"},"author":{"name":"JANDI","@id":"https:\/\/blog.jandi.com\/ko\/#\/schema\/person\/20c1f3ed11b4552a3f6c2995d07f8ba7"},"headline":"\uc2a4\ud0c0\ud2b8\uc5c5 \uace0\uac1d\uacbd\ud5d8\ud300\uc774 \ucd94\ucc9c\ud558\ub294 \uc5c5\ubb34\uc6a9 \ud234 Best 9","datePublished":"2018-12-17T02:17:59+00:00","dateModified":"2019-03-15T03:45:32+00:00","mainEntityOfPage":{"@id":"https:\/\/blog.jandi.com\/ko\/2018\/12\/17\/cx-tools\/"},"wordCount":64,"commentCount":0,"publisher":{"@id":"https:\/\/blog.jandi.com\/ko\/#organization"},"keywords":["CX","IT \uc2a4\ud0c0\ud2b8\uc5c5","JANDI","JANDI Connect","Smartwork","Webhook","\uace0\uac1d\uacbd\ud5d8","\uad6c\uae00 \uce98\ub9b0\ub354","\uae30\uc5c5\uc6a9 \uba54\uc2e0\uc800","\uba54\uc2e0\uc800","\uc11c\ube44\uc2a4 \uc5f0\ub3d9","\uc2a4\ub9c8\ud2b8\uc6cc\ud06c","\uc2a4\ud0c0\ud2b8\uc5c5","\uc5c5\ubb34 \uc0dd\uc0b0\uc131","\uc5c5\ubb34 \ud234","\uc5c5\ubb34 \ud234 \ucd94\ucc9c","\uc5c5\ubb34\uc6a9 \uba54\uc2e0\uc800","\uc5c5\ubb34\uc6a9 \ud611\uc5c5\ud234","\uc6f9\ud6c5","\uc794\ub514","\ud2b8\ub810\ub85c","\ud611\uc5c5\ud234"],"articleSection":["\uc2a4\ub9c8\ud2b8\uc6cc\ud06c \ud2b8\ub80c\ub4dc"],"inLanguage":"ko-KR","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/blog.jandi.com\/ko\/2018\/12\/17\/cx-tools\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/blog.jandi.com\/ko\/2018\/12\/17\/cx-tools\/","url":"https:\/\/blog.jandi.com\/ko\/2018\/12\/17\/cx-tools\/","name":"\uc2a4\ud0c0\ud2b8\uc5c5 \uace0\uac1d\uacbd\ud5d8\ud300\uc774 \ucd94\ucc9c\ud558\ub294 \uc5c5\ubb34\uc6a9 \ud234 Best 9 - \uc5c5\ubb34\uc6a9 \ud611\uc5c5\ud234 JANDI \ube14\ub85c\uadf8","isPartOf":{"@id":"https:\/\/blog.jandi.com\/ko\/#website"},"datePublished":"2018-12-17T02:17:59+00:00","dateModified":"2019-03-15T03:45:32+00:00","breadcrumb":{"@id":"https:\/\/blog.jandi.com\/ko\/2018\/12\/17\/cx-tools\/#breadcrumb"},"inLanguage":"ko-KR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/blog.jandi.com\/ko\/2018\/12\/17\/cx-tools\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/blog.jandi.com\/ko\/2018\/12\/17\/cx-tools\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/blog.jandi.com\/ko\/"},{"@type":"ListItem","position":2,"name":"\uc2a4\ud0c0\ud2b8\uc5c5 \uace0\uac1d\uacbd\ud5d8\ud300\uc774 \ucd94\ucc9c\ud558\ub294 \uc5c5\ubb34\uc6a9 \ud234 Best 9"}]},{"@type":"WebSite","@id":"https:\/\/blog.jandi.com\/ko\/#website","url":"https:\/\/blog.jandi.com\/ko\/","name":"\uc5c5\ubb34\uc6a9 \ud611\uc5c5\ud234 JANDI \ube14\ub85c\uadf8","description":"40\ub9cc \ud300\uc774 \uc120\ud0dd\ud55c 1\ub4f1 \ud611\uc5c5\ud234 \uc794\ub514","publisher":{"@id":"https:\/\/blog.jandi.com\/ko\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/blog.jandi.com\/ko\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"ko-KR"},{"@type":"Organization","@id":"https:\/\/blog.jandi.com\/ko\/#organization","name":"\uc5c5\ubb34\uc6a9 \ud611\uc5c5\ud234, \uc794\ub514(JANDI)","url":"https:\/\/blog.jandi.com\/ko\/","logo":{"@type":"ImageObject","inLanguage":"ko-KR","@id":"https:\/\/blog.jandi.com\/ko\/#\/schema\/logo\/image\/","url":"https:\/\/i0.wp.com\/blog.jandi.com\/ko\/wp-content\/uploads\/sites\/4\/2022\/01\/Social-Logo.png?fit=658%2C658&ssl=1","contentUrl":"https:\/\/i0.wp.com\/blog.jandi.com\/ko\/wp-content\/uploads\/sites\/4\/2022\/01\/Social-Logo.png?fit=658%2C658&ssl=1","width":658,"height":658,"caption":"\uc5c5\ubb34\uc6a9 \ud611\uc5c5\ud234, \uc794\ub514(JANDI)"},"image":{"@id":"https:\/\/blog.jandi.com\/ko\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/JANDI.SKorea","https:\/\/twitter.com\/jandihq","https:\/\/www.linkedin.com\/company\/toss-lab-inc-?goback=.nmp_*1_*1_*1_*1_*1_*1_*1_*1_*1_*1_*1_*1_*1_*1&amp;amp;report_success=KJ_KkFGTDCfMt-A7wV3Fn9Yvgwr02Kd6AZHGx4bQCDiP6-2rfP2oxyVoEQiPrcAQ7Bf","http:\/\/youtube.com\/+JandiGlobal"]},{"@type":"Person","@id":"https:\/\/blog.jandi.com\/ko\/#\/schema\/person\/20c1f3ed11b4552a3f6c2995d07f8ba7","name":"JANDI","image":{"@type":"ImageObject","inLanguage":"ko-KR","@id":"https:\/\/blog.jandi.com\/ko\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/5dcf528012e43dcd7d5a260efecb37ec64eabd2190961b5d8ed37cca2e341707?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/5dcf528012e43dcd7d5a260efecb37ec64eabd2190961b5d8ed37cca2e341707?s=96&d=mm&r=g","caption":"JANDI"},"description":"Work better together with JANDI :)","sameAs":["http:\/\/bit.ly\/JANDI_blog_ko_LP-tracking","https:\/\/www.facebook.com\/JANDI.SKorea","https:\/\/twitter.com\/JANDI_KR"],"url":"https:\/\/blog.jandi.com\/ko\/author\/tosslab\/"}]}},"jetpack_featured_media_url":"https:\/\/i0.wp.com\/blog.jandi.com\/ko\/wp-content\/uploads\/sites\/4\/2018\/12\/customer-3864809_1920.jpg?fit=1920%2C1365&ssl=1","jetpack_shortlink":"https:\/\/wp.me\/p608p7-2D8","_links":{"self":[{"href":"https:\/\/blog.jandi.com\/ko\/wp-json\/wp\/v2\/posts\/10114","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.jandi.com\/ko\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.jandi.com\/ko\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.jandi.com\/ko\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.jandi.com\/ko\/wp-json\/wp\/v2\/comments?post=10114"}],"version-history":[{"count":36,"href":"https:\/\/blog.jandi.com\/ko\/wp-json\/wp\/v2\/posts\/10114\/revisions"}],"predecessor-version":[{"id":10699,"href":"https:\/\/blog.jandi.com\/ko\/wp-json\/wp\/v2\/posts\/10114\/revisions\/10699"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.jandi.com\/ko\/wp-json\/wp\/v2\/media\/10605"}],"wp:attachment":[{"href":"https:\/\/blog.jandi.com\/ko\/wp-json\/wp\/v2\/media?parent=10114"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.jandi.com\/ko\/wp-json\/wp\/v2\/categories?post=10114"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.jandi.com\/ko\/wp-json\/wp\/v2\/tags?post=10114"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}