{"id":2785,"date":"2015-11-29T10:29:14","date_gmt":"2015-11-29T10:29:14","guid":{"rendered":"http:\/\/blog.jandi.com\/ko\/?p=2785"},"modified":"2020-06-24T14:42:51","modified_gmt":"2020-06-24T05:42:51","slug":"user-case-tmon","status":"publish","type":"post","link":"https:\/\/blog.jandi.com\/ko\/2015\/11\/29\/user-case-tmon\/","title":{"rendered":"[\uc774\ucee4\uba38\uc2a4] \ud2f0\ubaac, \uc5c5\ubb34\uc6a9 \uba54\uc2e0\uc800 \uc794\ub514\ub97c \uc0ac\uc6a9\ud558\ub2c8 \uc815\ub9d0 \ubbf8\ud305\uc774 \uc904\uc5b4\ub4dc\ub124\uc694"},"content":{"rendered":"\ud83d\udd51 \ub9ac\ub529\ud0c0\uc784: <\/span> 3<\/span> \ubd84<\/span><\/span>

\uc794\ub514, \uc77c\uc744 \ubc14\uafb8\ub2e4: \ud2f0\ucf13\ubaac\uc2a4\ud130(\ud2f0\ubaac)<\/h2>\n

\u00a0<\/h6>\n
\"jandi-blog-content-user-case-tmon-ticketmonster-ecommerce-commerce-startup-\ud2f0\ubaac-\ud2f0\ucf13\ubaac\uc2a4\ud130-\uc794\ub514-\ud611\uc5c5\ud234-\uba54\uc2e0\uc800-\uc720\uc800\ucf00\uc774\uc2a4-\uc778\ud130\ubdf0-\uc18c\uc15c\ucee4\uba38\uc2a4-\uc774\ucee4\uba38\uc2a4\"<\/a>
\u25b3 \uc794\ub514 \uc0ac\uc6a9 \uc778\ud130\ubdf0\uc5d0 \ucc38\uc5ec\ud55c \ud2f0\ucf13\ubaac\uc2a4\ud130 \ud55c\uc7ac\uc601 CSO<\/span><\/figcaption><\/figure>\n\n\n\n
\n

\ud2f0\ucf13\ubaac\uc2a4\ud130(Ticket Monster)<\/p>\n

2010\ub144 5\uc6d4 \uc124\ub9bd\ub41c \ud2f0\ucf13\ubaac\uc2a4\ud130(\ud2f0\ubaac)\uc740 \uad6d\ub0b4 \ucd5c\ucd08 \uc18c\uc15c\ucee4\uba38\uc2a4 \uc11c\ube44\uc2a4 \ud68c\uc0ac\ub2e4. 20\ub300\ubd80\ud130 50\ub300\uae4c\uc9c0 \ub2e4\uc591\ud55c \uc18c\ube44\uc790\uce35\uc774 \uc774\uc6a9\ud558\uace0 \uc788\uc73c\uba70, \ucd5c\uadfc \ud2f0\ubaac\ud398\uc774, \uc288\ud37c\ub9c8\ud2b8 \ub4f1 \uc18c\ube44\uc790 \ub9cc\uc871\ub3c4\ub97c \uac15\ud654\ud558\uae30 \uc704\ud55c \ub2e4\uc591\ud55c \uc11c\ube44\uc2a4\ub97c \uc120\ubcf4\uc774\uace0 \uc788\ub2e4.<\/a> \ud604\uc7ac 1200\uc5ec \uba85\uc758 \uc9c1\uc6d0\uc774 \uadfc\ubb34\ud558\uace0 \uc788\uc73c\uba70, 2015\ub144 \uc6d4 \uac70\ub798\uc561 2\ucc9c\uc5b5\uc6d0\uc744 \ub3cc\ud30c\ud588\ub2e4. \ucd5c\uadfc \uae00\ub85c\ubc8c \uc0ac\ubaa8\ud380\ub4dc KKR\uacfc Anchor \ub4f1\uc73c\ub85c\ubd80\ud130 \ud22c\uc790\ub97c \uc720\uce58\ud55c \ubc14 \uc788\ub2e4.<\/a><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n

\u25c7 \ud2f0\ucf13\ubaac\uc2a4\ud130\uc5d0\uc120 \uc8fc\ub85c \uc5b4\ub5a4 \uc5c5\ubb34 \ud234\uc744 \uc0ac\uc6a9\ud558\uc2dc\ub098\uc694?<\/strong><\/p>\n

\ud504\ub85c\uc81d\ud2b8 \uad00\ub9ac \ud234\uc740 \ud2b8\ub810\ub85c(Trello), \ubca0\uc774\uc2a4\ucea0\ud504(Basecamp) \ub4f1\uc744 \uc0ac\uc6a9\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

 <\/p>\n

\u25c7 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ud234\uc758 \uacbd\uc6b0, \uc794\ub514 \ub3c4\uc785 \uc804 \uc5b4\ub5a4 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ud234\uc744 \uc0ac\uc6a9\ud558\uc168\ub098\uc694?<\/strong><\/p>\n

\uc2ac\ub799(Slack)\uc744 \uc0ac\uc6a9\ud588\uc5c8\ub294\ub370\uc694. \uc2ac\ub799\uc758 \uacbd\uc6b0, \uba87 \uac00\uc9c0 \uc774\uc288\ub85c \uc778\ud574 \uc0ac\uc6a9\uc744 \uba48\ucd94\uac8c \ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uc6b0\uc120, UX(User Experience)\uac00 \uc775\uc219\ud558\uc9c0 \uc54a\uace0, \uac1c\ubc1c \uc5c5\ubb34\uac00 \uc544\ub2c8\ub77c\uba74 \ub531\ud788 \uc678\ubd80 \uc11c\ube44\uc2a4 \uc5f0\ub3d9\uc5d0 \ub300\ud55c \uc7a5\uc810\uc744 \ub290\ub084 \uc218 \uc5c6\ub2e4\ub294 \uc810\uc785\ub2c8\ub2e4. \uc774\uc640 \uac19\uc740 \uc774\uc288\ub85c \ud568\uaed8 \uc0ac\uc6a9\ud558\ub358 \ud300\uc6d0\ub4e4\ub3c4 \uacb0\uad6d \uc2ac\ub799 \uc0ac\uc6a9\uc744 \uba48\ucd94\uac8c \ub418\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n

 <\/p>\n

\u25c7 \ud2f0\ucf13\ubaac\uc2a4\ud130 \uc870\uc9c1 \uc911 \uc794\ub514\ub97c \uac00\uc7a5 \ub9ce\uc774 \uc0ac\uc6a9\ud558\ub294 \ud300\uc740 \uc5b4\ub514\uc778\uac00\uc694?<\/strong><\/p>\n

\ud604\uc7ac \ud2f0\ucf13\ubaac\uc2a4\ud130 \uc804\uccb4 \ud300 \uc911 \ub9ac\ub354 \uadf8\ub8f9\uc774 \uac00\uc7a5 \ud65c\ubc1c\ud558\uac8c \uc0ac\uc6a9 \uc911\uc774\uc5d0\uc694. \ub9ac\ub354 \uadf8\ub8f9\uc758 \uc5c5\ubb34 \uc2e4\ud0dc\ub97c \uc0b4\ud3b4\ubcf4\uba74 \uc794\ub514 \ub3c4\uc785 \ud6c4, \ud300 \uba64\ubc84 \uac04 \uc8fc\uace0 \ubc1b\ub358 \uc774\uba54\uc77c\uc774 80% \uac00\ub7c9 \uc904\uc5c8\ub2e4\ub294 \uc810\uc774 \uc778\uc0c1 \uae4a\uc5c8\uc2b5\ub2c8\ub2e4. \uc774 \uadf8\ub8f9\uc758 \ud53c\ub4dc\ubc31\uc744 \ube4c\ub824 \ub9d0\uc500\ub4dc\ub9ac\uba74, \uc794\ub514\ub294 \ube60\ub978 \uc758\uc0ac\uacb0\uc815\uc744 \uc704\ud55c \ucd5c\uace0\uc758 \ub3c4\uad6c’\uc778 \uac83 \uac19\uc544\uc694.<\/p>\n

 <\/p>\n

\u25c7 \ud2f0\ucf13\ubaac\uc2a4\ud130 \uac19\uc740 \uc774\ucee4\uba38\uc2a4 \ud68c\uc0ac\uc5d0\uac8c \ube60\ub978 \uc758\uc0ac\uacb0\uc815\uc740 \uc5bc\ub9c8\ub098 \uc911\uc694\ud55c\uac00\uc694?<\/strong><\/p>\n

\ucee4\uba38\uc2a4 \ud2b9\uc131\uc0c1 \ub9c8\ucf00\ud305, \uba38\ucc9c\ub2e4\uc774\uc9d5 \ub4f1\uc758 \uc758\uc0ac\uacb0\uc815\uc758 \uc2dc\uac04 \ubc0f \uacb0\uc81c\uac00 \uc2e0\uc18d\ud788 \uc774\ub8e8\uc5b4\uc838\uc57c\ub9cc \uacbd\uc7c1\ub825\uc744 \uac16\ucd9c \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc794\ub514\ub97c \ube60\ub978 \uc758\uc0ac\uacb0\uc815\uc744 \uc704\ud55c \ucd5c\uace0\uc758 \ub3c4\uad6c\ub77c \ub9d0\uc500\ub4dc\ub838\ub294\ub370, \ube60\ub974\uace0 \ud6a8\uc728\uc801\uc778 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc744 \uc704\ud574 \uc794\ub514\uc758 \uba54\uc2dc\uc9c0 \uae30\ub85d\uacfc \uac80\uc0c9\uc774 \ud070 \ub3c4\uc6c0\uc774 \ub418\uc5c8\ub294\ub370\uc694. \uc911\uc694\ud55c \uba54\uc2dc\uc9c0\ub098 \uc544\uc820\ub2e4\uac00 \uc794\ub514 \ub0b4\uc5d0 \uae30\ub85d\ub41c\ub2e4\ub294 \uc810, \uc2a4\ub9c8\ud2b8 \ud544\ud130\ub97c \ud1b5\ud55c \uc6d0\ud558\ub294 \uba54\uc2dc\uc9c0\ub97c \ube60\ub978 \uc2dc\uac04 \uc548\uc5d0 \ucc3e\uc744 \uc218 \uc788\ub2e4\ub294 \uc810\uc774 \uc794\ub514\uc758 \uc7a5\uc810\uc774\ub77c\uace0 \uc0dd\uac01\ud569\ub2c8\ub2e4.<\/p>\n

 <\/p>\n

\u25c7 \uc794\ub514 \ub3c4\uc785 \ud6c4, \ud2f0\ucf13\ubaac\uc2a4\ud130 \uc5c5\ubb34 \ubd84\uc704\uae30\ub294 \uc5b4\ub5bb\uac8c \ub2ec\ub77c\uc84c\ub098\uc694?<\/strong><\/p>\n

\uae30\uc874\uc5d0\ub294 \uacbd\uc601\uc9c4\uacfc \uc911\uc694\ud55c \uc758\uc0ac \uacb0\uc815\uc744 \ud558\uae30 \uc704\ud574 \ub9e4\ubc88 \ubbf8\ud305\uc744 \ud574\uc57c \ud558\ub294 \ubc88\uac70\ub85c\uc6c0\uc774 \uc788\uc5c8\uc2b5\ub2c8\ub2e4. \ud558\uc9c0\ub9cc \uc794\ub514\ub97c \ud1b5\ud574 \uacbd\uc601\uc9c4\uacfc \uc2e4\uc2dc\uac04 \uc18c\ud1b5\uc774 \ud3b8\ud574\uc9c0\uba70, \ubbf8\ud305\uc758 \uc218\uac00 \ud604\uc800\ud788 \uc904\uc5b4\ub4e4\uc5c8\uc5b4\uc694. \uc794\ub514\ub97c \uc0ac\uc6a9\ud558\uae30 \uc804 \uc5c5\ubb34\ubcc4\ub85c \uc8fc \ub2f9 \uc57d 20\uac1c \uc815\ub3c4\uc758 \ubbf8\ud305\uc744 \ud588\uc5c8\ub294\ub370\uc694. \ud604\uc7ac\ub294 20\uac1c \uc911 5\uac1c\uc758 \ubbf8\ud305\uc740 \uc5c6\uc5b4\uc9c0\uace0, 10\uac1c \uc815\ub3c4\uc758 \ubbf8\ud305\uc740 \uc815\uae30\uc801\uc778 \uc9c4\ud589\uc774 \uc5c6\ub354\ub77c\ub3c4 \uc5c5\ubb34 \uc9c4\ud589\uc5d0 \ubb34\ub9ac\uac00 \uc5c6\ub294 \uc218\uc900\uc774 \ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uc774\uc640 \ub354\ubd88\uc5b4 \uc5c5\ubb34 \ud22c\uba85\ub3c4\uac00 \ub192\uc544\uc9c0\uace0, \ud300\uc6d0 \uac04 \uc774\uba54\uc77c \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc774 \uc904\uc5b4\ub4e0 \uc810\ub3c4 \ub208\uc5d0 \ub744\ub294 \ubcc0\ud654\uc785\ub2c8\ub2e4.<\/p>\n

 <\/p>\n

\u25c7 \uc794\ub514 \uac19\uc740 \ud611\uc5c5 \ud234\uc758 \ucd08\uae30 \ub3c4\uc785\uc740 \uc5b4\ub290 \ud68c\uc0ac\uc5d0\uac8c\ub098 \ud070 \uc774\uc288\uc778 \uac83 \uac19\uc2b5\ub2c8\ub2e4. \uc5b4\ub5bb\uac8c \ud558\uba74 \ud68c\uc0ac \uc785\uc7a5\uc5d0\uc11c \uc794\ub514\ub97c \uc27d\uac8c \ub3c4\uc785\ud560 \uc218 \uc788\uc744\uae4c\uc694?<\/strong><\/p>\n

\uc6b0\uc120 \uae30\uc5c5 \ubb38\ud654\uac00 \uc911\uc694\ud55c \uac83 \uac19\uc2b5\ub2c8\ub2e4. \uc794\ub514 \uac19\uc740 \ud611\uc5c5 \ud234\uc740 \ud558\ub8e8 \uc885\uc77c \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\ud558\ub294 \ubb38\ud654\uc5d0 \uac70\ubd80\uac10\uc774 \uc5c6\ub294 \uc0ac\ub78c\uc5d0\uac8c\ub294 \ud6cc\ub96d\ud55c \ud234\uc774\ub098 \uadf8\ub807\uc9c0 \uc54a\uc740 \uc0ac\ub78c\uc740 \ubc18\uac10\uc744 \uac00\uc9c8 \uc218\ub3c4 \uc788\uc744 \uac83 \uac19\uc544\uc694. \uc774\ub294 \uc870\uc9c1\uc774 \ud074\uc218\ub85d \ub354\uc6b1 \uadf8\ub7f4 \uac83 \uac19\uc2b5\ub2c8\ub2e4.<\/p>\n

 <\/p>\n

\"jandi-blog-content-user-case-tmon-ticketmonster-ecommerce-commerce-startup-\ud2f0\ubaac-\ud2f0\ucf13\ubaac\uc2a4\ud130-\uc794\ub514-\ud611\uc5c5\ud234-\uba54\uc2e0\uc800-\uc720\uc800\ucf00\uc774\uc2a4-\uc778\ud130\ubdf0-\uc18c\uc15c\ucee4\uba38\uc2a4-\uc774\ucee4\uba38\uc2a4\"<\/a>
\ud2f0\ucf13\ubaac\uc2a4\ud130\ub294 \uc794\ub514 \ub3c4\uc785 \ud6c4, \uc774\uba54\uc77c \ubc0f \ubbf8\ud305 \ud69f\uc218\uac00 \uc904\uba70 \ube60\ub974\uace0 \ud6a8\uc728\uc801\uc778 \uc5c5\ubb34\uac00 \uac00\ub2a5\ud574\uc84c\ub2e4.<\/span><\/figcaption><\/figure>\n

\uc774 \uc678\uc5d0 \uc0ac\uc6a9 \uce21\uba74\uc5d0\uc11c \ub9d0\uc500\ub4dc\ub9ac\uba74 \uadf8\ub8f9\ucc44\ud305\ubc29\uc778 \ud1a0\ud53d\ubcc4 \uc8fc\uc81c\ub97c \uc798 \uc124\uc815\ud558\uace0, \ud574\ub2f9\ud558\ub294 \uad6c\uc131\uc6d0\uc744 \uc801\uc808\ud788 \ud3ec\ud568\uc2dc\ud0a4\ub294 \uac8c \uc911\uc694\ud558\ub2e4\uace0 \uc0dd\uac01\ud569\ub2c8\ub2e4. \uad6c\uc131\uc6d0 \uac04 \uc5c5\ubb34\ub97c \uacf5\uc720\ud558\ub294 \ud1a0\ud53d, \ub300\ud45c \uc8fc\ub3c4\uc758 \ud1a0\ud53d \ub4f1 \uacf5\uac04\ub9c8\ub2e4 \ubd84\uc704\uae30\uac00 \uad49\uc7a5\ud788 \ub2e4\ub978\ub370\uc694. \uc774\ub97c \uc798 \ucee8\ud2b8\ub864\ud558\ub294 \uac8c \uc911\uc694\ud569\ub2c8\ub2e4.<\/p>\n

 <\/p>\n

 <\/p>\n

\"\"<\/a><\/p>\n

 <\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

\ud55c\uad6d \uc18c\uc15c\ucee4\uba38\uc2a4\uc758 \uc544\uc774\ucf58, \ud2f0\ucf13\ubaac\uc2a4\ud130. \uc5c5\ubb34\uc6a9 \uba54\uc2e0\uc800 \uc794\ub514(JANDI) \ub3c4\uc785 \ud6c4, \uc774\uc804 \ub300\ube44 \uc774\uba54\uc77c 80% \uac10\uc18c, \ubbf8\ud305 \ud69f\uc218 75% \uac10\uc18c\ub97c \ud1b5\ud55c \ube60\ub974\uace0 \ud6a8\uc728\uc801\uc778 \uc5c5\ubb34 \ucc98\ub9ac\uac00 \uac00\ub2a5\ud574\uc84c\uc2b5\ub2c8\ub2e4. \uc794\ub514, \uc77c\uc744 \ubc14\uafb8\ub2e4 12\ubc88\uc9f8 \ud68c\uc0ac\ub85c ‘\ud2f0\ucf13\ubaac\uc2a4\ud130’\uc758 \uc794\ub514 \uc0ac\uc6a9 \uc0ac\ub840\ub97c \uc0b4\ud3b4\ubcf4\uc558\uc2b5\ub2c8\ub2e4. <\/p>\n","protected":false},"author":1,"featured_media":2786,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2165],"tags":[108,642,651,643,644,880,15,531,645,566,555,641,109,650,260,286],"class_list":["post-2785","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-user_case","tag-jandi","tag-ticketmonster","tag-tmon","tag-643","tag-644","tag-880","tag-15","tag-531","tag-645","tag-566","tag-555","tag-641","tag-109","tag-650","tag-260","tag-286"],"yoast_head":"\n\ud2f0\ucf13\ubaac\uc2a4\ud130, \uc5c5\ubb34\uc6a9 \uba54\uc2e0\uc800 \uc794\ub514\ub97c \uc0ac\uc6a9\ud558\ub2c8 \uc815\ub9d0 \ubbf8\ud305\uc774 \uc904\uc5b4\ub4dc\ub124\uc694<\/title>\n<meta name=\"description\" content=\"\ud55c\uad6d \uc18c\uc15c\ucee4\uba38\uc2a4\uc758 \uc544\uc774\ucf58, \ud2f0\ucf13\ubaac\uc2a4\ud130. \uc5c5\ubb34\uc6a9 \uba54\uc2e0\uc800 \uc794\ub514(JANDI) \ub3c4\uc785 \ud6c4, \uc774\uc804 \ub300\ube44 \uc774\uba54\uc77c 80% \uac10\uc18c, \ubbf8\ud305 \ud69f\uc218 75% \uac10\uc18c\ub97c \ud1b5\ud55c \ube60\ub974\uace0 \ud6a8\uc728\uc801\uc778 \uc5c5\ubb34 \ucc98\ub9ac\uac00 \uac00\ub2a5\ud574\uc84c\uc2b5\ub2c8\ub2e4. \uc794\ub514, \uc77c\uc744 \ubc14\uafb8\ub2e4 12\ubc88\uc9f8 \ud68c\uc0ac\ub85c '\ud2f0\ucf13\ubaac\uc2a4\ud130'\uc758 \uc794\ub514 \uc0ac\uc6a9 \uc0ac\ub840\ub97c \uc0b4\ud3b4\ubcf4\uc558\uc2b5\ub2c8\ub2e4.\u00a0\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.jandi.com\/ko\/2015\/11\/29\/user-case-tmon\/\" \/>\n<meta property=\"og:locale\" content=\"ko_KR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\ud2f0\ucf13\ubaac\uc2a4\ud130, \uc5c5\ubb34\uc6a9 \uba54\uc2e0\uc800 \uc794\ub514\ub97c \uc0ac\uc6a9\ud558\ub2c8 \uc815\ub9d0 \ubbf8\ud305\uc774 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