{"id":40182,"date":"2025-01-01T15:29:28","date_gmt":"2025-01-01T06:29:28","guid":{"rendered":"https:\/\/blog.jandi.com\/ko\/?p=40182"},"modified":"2025-10-24T15:18:37","modified_gmt":"2025-10-24T06:18:37","slug":"survey-analysis","status":"publish","type":"post","link":"https:\/\/blog.jandi.com\/ko\/2025\/01\/01\/survey-analysis\/","title":{"rendered":"\uc124\ubb38\uc870\uc0ac \ud6c4 \uc751\ub2f5 \ubd84\uc11d\ud558\uae30"},"content":{"rendered":"\ud83d\udd51 \ub9ac\ub529\ud0c0\uc784: <\/span> 2<\/span> \ubd84<\/span><\/span>

\uc548\ub155\ud558\uc138\uc694 \uc794\ub514 CX(\uace0\uac1d \uacbd\ud5d8) \ud300\uc785\ub2c8\ub2e4.<\/p>\n

\uc124\ubb38\uc870\uc0ac\ub97c \uc9c4\ud589\ud55c \ud6c4 \uaf2d \ud574\uc57c \ud558\ub294 \uc5c5\ubb34 \uc911 \ud558\ub098\uac00 \ubc14\ub85c \uc751\ub2f5 \ub370\uc774\ud130 \ubd84\uc11d\uc778\ub370\uc694. \uac1d\uad00\uc2dd \ubb38\ud56d\uc740 \uadf8\ub798\ub3c4 \uc218\uce58\ud654\uac00 \uc27d\uc9c0\ub9cc, \uc8fc\uad00\uc2dd \uc751\ub2f5\uc744 \ud558\ub098\uc529 \ud655\uc778\ud558\uba70 \ubd84\uc11d\ud558\ub294 \uc791\uc5c5\uc740 \uc815\ub9d0 \uc2dc\uac04\ub3c4 \ub9ce\uc774 \uc18c\uc694\ub418\uace0 \ubd84\ub958 \uae30\uc900\uc744 \uc815\ud558\uae30\ub3c4 \uc27d\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4. \ud2b9\ud788 \uc751\ub2f5 \uc218\uac00 \ub9ce\uc544\uc9c8\uc218\ub85d \uc77c\uad00\uc131 \uc788\ub294 \ubd84\ub958 \uae30\uc900\uc744 \uc720\uc9c0\ud558\uae30\ub3c4 \uc5b4\ub824\uc6cc\uc9c8 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\ub9e4\uc77c NPS \uc751\ub2f5\uc744 \uafb8\uc900\ud788 \ubc1b\uace0 \uc788\ub294 \uc794\ub514 CX\ud300\uc5d0\uc11c\ub294 \uc774\ub7f0 \uace0\ubbfc\uc744 \uc5b4\ub5bb\uac8c \ud574\uacb0\ud558\uace0 \uc788\uc744\uae4c\uc694?
\n\uc624\ub298 \ucf58\ud150\uce20\uc5d0\uc11c\ub294 \uc794\ub514 AI, \uc2a4\ud504\ub9c1\ud074\ub7ec\ub97c \ud65c\uc6a9\ud574 \uc8fc\uad00\uc2dd \uc751\ub2f5\uc744 \ud6a8\uc728\uc801\uc73c\ub85c \ubd84\uc11d\ud558\ub294 \ubc29\ubc95\uc5d0 \ub300\ud574 \uc790\uc138\ud788 \uc54c\ub824\ub4dc\ub9ac\uaca0\uc2b5\ub2c8\ub2e4!<\/p>\n

 <\/p>\n

\u2705\ube60\ub974\uac8c \uc8fc\uad00\uc2dd \uc751\ub2f5 \uce74\ud14c\uace0\ub9ac \ubd84\ub958\ud558\uae30<\/strong><\/h3>\n

\uc124\ubb38 \uc751\ub2f5 \ud30c\uc77c\uc744 JANDI(\ub098\uc640\uc758 \ub300\ud654) \ub610\ub294 \ub300\ud654\ubc29\uc5d0 \uc5c5\ub85c\ub4dc \ud574\uc8fc\uc138\uc694.
\n*JANDI(\ub098\uc640\uc758 \ub300\ud654)\ub294 \uac1c\uc778 \uba54\ubaa8\uc7a5\ucc98\ub7fc \uc0ac\uc6a9\uc774 \uac00\ub2a5\ud569\ub2c8\ub2e4.<\/p>\n

\"\"<\/p>\n

 <\/p>\n

\ud30c\uc77c\uc5d0 \ub9c8\uc6b0\uc2a4 \ud638\ubc84 \ud6c4 > [\ud30c\uc77c \uc694\uc57d]<\/strong>\ub97c \uc120\ud0dd\ud574\uc8fc\uc138\uc694.<\/p>\n

\"\"<\/p>\n

 <\/p>\n

\ud504\ub86c\ud504\ud2b8 \uc785\ub825\ucc3d\uc5d0 “\uace0\uac1d \ud53c\ub4dc\ubc31 \ubd84\uc11d\ud574\uc918<\/strong><\/mark>” \uc640 \uac19\uc774 \uc785\ub825\ud574\uc8fc\uc138\uc694.<\/p>\n

\"\"<\/p>\n

 <\/p>\n

\uc190\uc27d\uac8c VoC\ub97c \ubd84\uc11d\ud558\uc2e4 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\"\"<\/p>\n

 <\/p>\n

\u2705\ucc28\ud2b8 \/ \ud45c \ud615\ud0dc\ub85c \ud55c\ub208\uc5d0 \ub370\uc774\ud130 \ubcf4\uae30<\/strong><\/h3>\n

\ud504\ub86c\ud504\ud2b8\uc5d0 \uc785\ub825\uc5d0 \ub530\ub77c \ucc28\ud2b8 \/ \ud45c \ud615\ud0dc\ub85c \ud655\uc778\uc774 \uac00\ub2a5\ud569\ub2c8\ub2e4.<\/p>\n

\"\"<\/p>\n

 <\/p>\n

\u2705\uc9c0\ub09c\ub2ec \ub300\ube44 \uc774\ubc88\ub2ec \ucc28\uc774\uc810 \ubd84\uc11d\ud558\uae30<\/strong><\/h3>\n

\ud504\ub86c\ud504\ud2b8\uc5d0 “\uc9c0\ub09c\ub2ec \ub300\ube44 \uc774\ubc88\ub2ec \uc8fc\uc694 \ud2b9\uc774\uc0ac\ud56d \uc54c\ub824\uc918”\uc640 \uac19\uc774 \uc694\uccad\ud558\uba74, \uc190 \uc27d\uac8c\ube44\uad50\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.\"\"<\/p>\n

 <\/p>\n

\uc794\ub514\ub97c \uc0ac\uc6a9\ud558\uba74\uc11c \uad81\uae08\ud55c \uc810\uc774 \uc0dd\uae30\uc2dc\uba74, \uc5b8\uc81c\ub4e0\uc9c0 \uc794\ub514 \uba54\ub274\uc758 [1:1 \ubb38\uc758\ud558\uae30]\ub85c \uc5f0\ub77d \uc8fc\uc138\uc694\ud83c\udf31<\/p>\n

\ub098\ub9cc \uc54c\uace0 \uc4f0\uae34 \uc544\uae4c\uc6b4 \uafc0\ud301! \uc774 \uc788\ub2e4\uba74\u00a0\ud83c\udf6fJANDI AI \uc2a4\ud504\ub9c1\ud074\ub7ec \uafc0\ud301 \uacf5\uc720\ud558\uae30<\/a>\ud83c\udf6f\ub85c \ub0a8\uaca8\uc8fc\uc138\uc694.<\/p>\n

\"\"<\/a><\/p>\n

\u00a0<\/div>\n
\u00a0<\/div>\n","protected":false},"excerpt":{"rendered":"

\uc124\ubb38\uc870\uc0ac \uc751\ub2f5 \ubd84\uc11d, \ub354 \uc774\uc0c1 \uc2dc\uac04 \uc18c\ubaa8\uc801\uc778 \uc218\uc791\uc5c5\uc740 \uc794\ub514 AI \uc2a4\ud504\ub9c1\ud074\ub7ec\uc5d0\uac8c \ub9e1\uae30\uc138\uc694! \ub300\ub7c9\uc758 \uace0\uac1d \ud53c\ub4dc\ubc31\uc744 \ube60\ub974\uace0 \uc77c\uad00\uc131 \uc788\uac8c \ubd84\ub958\ud558\ub294 \uc2e4\uc804 \ub178\ud558\uc6b0\ub97c \uacf5\uac1c\ud569\ub2c8\ub2e4.<\/p>\n","protected":false},"author":1,"featured_media":40793,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[108,1919,531,260,2033],"class_list":["post-40182","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","tag-jandi","tag-1919","tag-531","tag-260","tag-2033"],"yoast_head":"\n\uc124\ubb38\uc870\uc0ac \ud6c4 \uc751\ub2f5 \ubd84\uc11d\ud558\uae30 - \uc5c5\ubb34\uc6a9 \ud611\uc5c5\ud234 JANDI \ube14\ub85c\uadf8<\/title>\n<meta name=\"description\" content=\"\uc124\ubb38\uc870\uc0ac \uc751\ub2f5 \ubd84\uc11d, \ub354 \uc774\uc0c1 \uc2dc\uac04 \uc18c\ubaa8\uc801\uc778 \uc218\uc791\uc5c5\uc740 \uc794\ub514 AI \uc2a4\ud504\ub9c1\ud074\ub7ec\uc5d0\uac8c \ub9e1\uae30\uc138\uc694! \ub300\ub7c9\uc758 \uace0\uac1d \ud53c\ub4dc\ubc31\uc744 \ube60\ub974\uace0 \uc77c\uad00\uc131 \uc788\uac8c \ubd84\ub958\ud558\ub294 \uc2e4\uc804 \ub178\ud558\uc6b0\ub97c \uacf5\uac1c\ud569\ub2c8\ub2e4. \uc794\ub514 CX\ud300\uc774 \uc9c1\uc811 \uc0ac\uc6a9\ud574 \ubcf8 \ud65c\uc6a9 \uc0ac\ub840\ub97c \uc54c\ub824\ub4dc\ub9bd\ub2c8\ub2e4.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.jandi.com\/ko\/2025\/01\/01\/survey-analysis\/\" \/>\n<meta property=\"og:locale\" content=\"ko_KR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\uc124\ubb38\uc870\uc0ac \ud6c4 \uc751\ub2f5 \ubd84\uc11d\ud558\uae30 - \uc5c5\ubb34\uc6a9 \ud611\uc5c5\ud234 JANDI \ube14\ub85c\uadf8\" \/>\n<meta property=\"og:description\" content=\"\uc124\ubb38\uc870\uc0ac \uc751\ub2f5 \ubd84\uc11d, \ub354 \uc774\uc0c1 \uc2dc\uac04 \uc18c\ubaa8\uc801\uc778 \uc218\uc791\uc5c5\uc740 \uc794\ub514 AI \uc2a4\ud504\ub9c1\ud074\ub7ec\uc5d0\uac8c \ub9e1\uae30\uc138\uc694! 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