{"id":8120,"date":"2018-07-30T12:40:21","date_gmt":"2018-07-30T03:40:21","guid":{"rendered":"http:\/\/blog.jandi.com\/ko\/?p=8120"},"modified":"2019-03-15T13:31:43","modified_gmt":"2019-03-15T04:31:43","slug":"salesforce_jandi_lead","status":"publish","type":"post","link":"https:\/\/blog.jandi.com\/ko\/2018\/07\/30\/salesforce_jandi_lead\/","title":{"rendered":"\uc138\uc77c\uc988\ud3ec\uc2a4(Salesforce) \uace0\uac1d \ub9ac\ub4dc, \uc794\ub514\ub85c \ubc1b\uc544\ubcf4\uae30"},"content":{"rendered":"\ud83d\udd51 \ub9ac\ub529\ud0c0\uc784: <\/span> 5<\/span> \ubd84<\/span><\/span>

\uc138\uc77c\uc988\ud3ec\uc2a4(Salesforce) \uace0\uac1d \ub9ac\ub4dc
\n\uc794\ub514\ub85c \ubc1b\uc544\ubcf4\uae30<\/strong><\/h1>\n

\uc548\ub155\ud558\uc138\uc694 \ubcc0\uc7ac\uacbd<\/a>\uc785\ub2c8\ub2e4. (\ub9c1\ud06c\ub4dc\uc778 \ud504\ub85c\ud544 \ubcf4\uae30<\/a>)
\nJCC(JANDI Certified Consultant)<\/a>\ub85c \ucc98\uc74c \uae00\uc744 \uc4f0\uac8c \ub418\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n

\ud074\ub77c\uc6b0\ub4dc CRM \uc601\uc5c5\uc744 \ud558\uba74\uc11c \uace0\uac1d\ub4e4\uc744 \ud1b5\ud574 \uc624\ud788\ub824 \uc794\ub514\ub97c \uc54c\uac8c \ub418\uc5c8\uace0, \uc77c\uc6d0\ud654\ub41c \uc5c5\ubb34 \ud611\uc5c5\ud234\uc758 \ub9e4\ub825\uc5d0 \ube60\uc838 JCC\ub85c \ud65c\ub3d9\ud558\uac8c \ub418\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n

\uc601\uc5c5 \uc9c1\uad70\uc5d0\uc11c \uc77c\uc744 \ud558\uba74\uc11c \uace0\uac1d \ub9ac\ub4dc\ub97c \uc218\uc9d1\ud558\uace0 \uc774\ub97c \ud300\uc6d0\ub4e4\uacfc \uacf5\uc720\ud558\ub294 \ubd80\ubd84\uc5d0 \ub300\ud574\uc11c \uc790\uc5f0\uc2a4\ub7fd\uac8c \uace0\ubbfc\uc744 \ub9ce\uc774 \ud558\uac8c \ub418\uc5c8\ub294\ub370\uc694, \uc138\uc77c\uc988\ud3ec\uc2a4(Salesforce)<\/a>\uc640 \uc794\ub514\ub97c \uc5f0\ub3d9\ud574\uc11c \uadf8 \ubb38\uc81c\uc758 \ud574\uacb0\ucc45\uc744 \uc800\ub294 \ucc3e\uc558\uc2b5\ub2c8\ub2e4. \uadf8\ub7fc \uc800\ub9cc\uc758 \uc2a4\ub9c8\ud2b8\uc6cc\ud06c \ube44\ubc95\uc778 ‘\uc138\uc77c\uc988\ud3ec\uc2a4 \uace0\uac1d \ub9ac\ub4dc\ub97c \uc794\ub514\ub85c \ubc1b\uc544\ubcf4\uae30’ \ubc29\ubc95\uc744 \uc54c\ub824\ub4dc\ub9ac\uaca0\uc2b5\ub2c8\ub2e4.<\/p>\n

\uc794\ub514<\/strong> \ucee4\ub125\ud2b8<\/strong> \uc6f9\ud6c5\uc744<\/strong> \ud65c\uc6a9\ud55c<\/strong> \uc138\uc77c\uc988\ud3ec\uc2a4<\/strong> \uc5f0\ub3d9\ud558\uae30<\/strong><\/h2>\n

\"\"<\/a><\/p>\n

\uc138\uc77c\uc988\ud3ec\uc2a4(Salesforce)\ub294 \uae00\ub85c\ubc8c No.1 CRM \ub2f5\uac8c \uad6d\ub0b4\uc5d0\uc11c\ub3c4 \ub9ce\uc740 \ubd84\ub4e4\uc774 \uc0ac\uc6a9\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc138\uc77c\uc988\ud3ec\uc2a4\ub294 \uc601\uc5c5\ud300\uc5d0\uc11c \uc601\uc5c5 \uc815\ubcf4\ub97c \uacf5\uc720\ud558\uace0 \ub9ac\ud3ec\ud2b8 \ud558\ub294 \uc194\ub8e8\uc158\uc774\uae30 \ub54c\ubb38\uc5d0 \uc2e4\uc2dc\uac04 \uc601\uc5c5\uc815\ubcf4\ub97c \ub2e4\uc591\ud55c \ucc44\ub110\uc5d0\uc11c \ubc1b\uc544\ubcf4\ub294 \uac83\uc774 \ub9e4\uc6b0 \uc911\uc694\ud569\ub2c8\ub2e4.<\/p>\n

\ub2f9\uc5f0\ud788 \uc138\uc77c\uc988\ud3ec\uc2a4 \uc790\uccb4\uc758 \uc6cc\ud06c\ud50c\ub85c\uc6b0\ub97c \ud1b5\ud574\uc11c \uc774\uba54\uc77c\uc774\ub098 \uc571 \ud478\uc2dc\ub85c \uc2e4\uc2dc\uac04 \uc601\uc5c5\uc815\ubcf4\ub97c \ubc1b\uc544\ubcfc \uc218 \uc788\uc9c0\ub9cc, \uc794\ub514\uc640 \uc5f0\ub3d9\ud558\uba74 \ub354\uc6b1 \ud6a8\uc728\uc801\uc73c\ub85c \uc54c\ub9bc\uc744 \ubc1b\uc544 \uc77c\uc744 \ud560 \uc218 \uc788\uace0, \uc138\uc77c\uc988\ud3ec\uc2a4\ub97c \uc774\uc6a9\ud558\uc9c0 \uc54a\ub294 \ub2e4\ub978 \ubd80\uc11c\uc758 \ud300\uc6d0\ub4e4\ub3c4 \uc794\ub514 \uba54\uc2dc\uc9c0\ub85c \ud1a0\ud53d \ub0b4\ubd80\uc5d0\uc11c \uace0\uac1d\ub4e4\uc758 \uc815\ubcf4\ub97c \ub3d9\uc2dc\uc5d0 \uacf5\uc720 \ubc1b\uc744 \uc218 \uc788\ub294 \uc7a5\uc810\uc774 \uc0dd\uae41\ub2c8\ub2e4.<\/p>\n

\uadf8\ub7fc \uc138\uc77c\uc988\ud3ec\uc2a4\ub97c \uc794\ub514 \ucee4\ub125\ud2b8\uc758 Incoming Webhook(\uc778\ucee4\ubc0d \uc6f9\ud6c5) \ud56d\ubaa9\uacfc\uc758 \uc5f0\ub3d9\uc744 \uc2dc\uc791\ud574\ubcfc\uae4c\uc694?<\/p>\n

\ucc38\uace0\ub85c, \uc794\ub514 \ube14\ub85c\uadf8\uc5d0\uc11c \uc5ec\ub7ec\ubc88 \uc18c\uac1c\ub41c Zapier\ub77c\ub294 \uc5f0\ub3d9 \uc11c\ube44\uc2a4\ub97c \ud65c\uc6a9<\/a>\ud574\uc11c \uc794\ub514 \ucee4\ub125\ud2b8\uc640 \uc138\uc77c\uc988\ud3ec\uc2a4\ub97c \uc5f0\ub3d9\ud558\ub294 \ubc29\ubc95\uc740\u00a0Zapier<\/a>\uc758 \uc720\ub8cc \ud50c\ub79c\uc73c\ub85c\ub9cc \uac00\ub2a5\ud574\uc11c \uc774\ubc88\uc5d0 \uc800\ub294 \uc0b4\uc9dd Salesforce Apex<\/a>\ub77c\ub294 \uc5b8\uc5b4\ub85c \ucf54\ub529\ud558\ub294 \ubc29\uc2dd\uc744 \uc815\ub9ac\ud588\uc2b5\ub2c8\ub2e4. Salesforce Admin\uc774\uc2dc\ub77c\uba74 \ub0b4\ubd80 \ud300\uc6d0 \ubd84\ub4e4\uc758 \ub3c4\uc6c0 \uc5c6\uc774\ub3c4 \uc27d\uac8c \ub530\ub77c\ud558\uc2e4 \uc218 \uc788\uc744 \uac83 \uac19\uc2b5\ub2c8\ub2e4. :)<\/p>\n

\uc138\uc77c\uc988\ud3ec\uc2a4-\uc794\ub514\uc758 \uc5f0\ub3d9\uc5d0 \ud544\uc694\ud55c \ud56d\ubaa9(Object)\uc740 \ubcf4\ud1b5 \u2018Lead(\uc7a0\uc7ac\uace0\uac1d), Opportunity(\uc601\uc5c5 \uae30\ud68c), Event(\uc77c\uc815)\u2019 3\uac00\uc9c0\uac00 \ub420 \uac83 \uac19\uc2b5\ub2c8\ub2e4.<\/p>\n

\uc624\ub298\uc740 \uadf8 \uc911 \uc0c8\ub85c \uc811\uc218\ub41c \uc7a0\uc7ac\uace0\uac1d \ub9ac\ub4dc(Lead)\ub97c \uc794\ub514\ub85c \ubc1b\uc544\ubcf4\ub294 \ubc29\ubc95\uc744 \uc54c\ub824\ub4dc\ub9b4\uac8c\uc694.<\/p>\n

 <\/p>\n

Step 1.<\/strong>
\n\uc138\uc77c\uc988\ud3ec\uc2a4 \uc54c\ub9bc\uc744 \ubc1b\uc744 \uc794\ub514 \ud1a0\ud53d\uc744 \uc120\ud0dd\ud574\uc8fc\uc138\uc694. \ud1a0\ud53d \uc0c1\ub2e8\uc5d0 [\ud50c\ub7ec\uadf8 \ubaa8\uc591 \uc544\uc774\ucf58] – \uc794\ub514 \ucee4\ub125\ud2b8 [\uc5f0\ub3d9 \ud56d\ubaa9 \ucd94\uac00\ud558\uae30] \ubc84\ud2bc\uc744 \ud074\ub9ad\ud574\uc11c \ub098\ud0c0\ub098\ub294 \ud398\uc774\uc9c0\uc5d0\uc11c \uc778\ucee4\ubc0d \uc6f9\ud6c5(Incoming Webhook)\u00a0<\/strong>\ud56d\ubaa9 \ucd94\uac00\ud558\uae30\ub97c \uc120\ud0dd\ud569\ub2c8\ub2e4.<\/p>\n

\"\"<\/a><\/p>\n

Step 2.<\/strong>
\n\uc794\ub514 \ucee4\ub125\ud2b8 \uc778\ucee4\ubc0d \uc6f9\ud6c5 \uc124\uc815 \ucc3d\uc5d0\uc11c \ub9cc\ub4e4\uc5b4\uc9c4 Webhook URL\uc744 \ubcf5\uc0ac\ud574 \ub461\ub2c8\ub2e4.
\n\uba54\uc2dc\uc9c0\ub97c \uc218\uc2e0\ud560 \ud1a0\ud53d\uc740 \uc774\ubbf8 Step 1\uc5d0\uc11c \uc120\ud0dd\uc774 \ub418\uc5b4\uc788\uc73c\uc2e4 \uac83\uc73c\ub85c \uc608\uc0c1\ub429\ub2c8\ub2e4. \uc54c\ub9bc\uc744 \uc8fc\ub294 \ubd07 \uce5c\uad6c(?)\uc758 \ud504\ub85c\ud544 \uc774\ub984\uacfc \uc0ac\uc9c4\ub3c4 \uc120\ud0dd\ud574\uc11c \ub123\uc5b4\uc8fc\uc138\uc694.
\n[\uc124\uc815 \uc800\uc7a5\ud558\uae30]\ub97c \ud074\ub9ad\ud574 \uc6f9\ud6c5 \ud56d\ubaa9\uc774 \uc815\uc0c1\uc801\uc73c\ub85c \ucd94\uac00\ub418\uba74, \uc794\ub514 \ucabd \uc5f0\ub3d9 \uc900\ube44\ub294 \ub05d\ub0ac\uc2b5\ub2c8\ub2e4!<\/p>\n

\"\"<\/a><\/p>\n

Step 3.<\/strong>
\n\uc774\uc81c \uc138\uc77c\uc988\ud3ec\uc2a4\ub85c \uc774\ub3d9\ud558\uc5ec \uc124\uc815\uc744 \ud574\ubcf4\uaca0\uc2b5\ub2c8\ub2e4.<\/p>\n

3.1) \uc138\uc77c\uc988\ud3ec\uc2a4\uc5d0 \ub85c\uadf8\uc778\ud558\uace0 [Setup] \u2013 [Custom Code] \u2013 [Apex Classes]\ub85c \uc774\ub3d9\ud569\ub2c8\ub2e4. (\uad00\ub9ac\uc790 \uacc4\uc815\uc73c\ub85c \uc811\uadfc \uac00\ub2a5\ud569\ub2c8\ub2e4.)<\/p>\n

3.2) \uc138\uc77c\uc988\ud3ec\uc2a4\uc758 \ub370\uc774\ud130 \uac12\uc744 \uc794\ub514\ub85c \ubcf4\ub0b4\uc904 Apex Class\ub97c \uc815\uc758\ud569\ub2c8\ub2e4.<\/p>\n

\"\"<\/a><\/p>\n

\"\"<\/a><\/p>\n

\uc794\ub514 \uc778\ucee4\ubc0d \uc6f9\ud6c5 \uc124\uc815\ubc29\ubc95 \uc548\ub0b4\uc5d0 \uc774\ub807\uac8c \uc4f0\uc5ec\uc838 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\"\"<\/a><\/p>\n

\uadf8 \uc608\uc2dc\ub294 \uc544\ub798 \uc774\ubbf8\uc9c0\uc640 \uac19\uc544\uc694. \uccab\ubc88\uc9f8 \ub9d0\ud48d\uc120 \ubd80\ubd84\uc758 body\uc640 \ub450\ubc88\uc9f8 \ub9d0\ud48d\uc120 \ubd80\ubd84\uc758 description\uc73c\ub85c \uc778\ucee4\ubc0d \uc6f9\ud6c5 \uba54\uc2dc\uc9c0\ub294 \uad6c\uc131\ub418\uc5b4 \uc788\uace0, connectColor\ub294 description \ubd80\ubd84\uc758 \uc0c9\uae54\uc744 \uc9c0\uc815\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\"\"<\/p>\n

3.3) Apex Class \uc815\uc758 \ud6c4 [Setup] \u2013 [Process Automation] \u2013 [Process Builder]\ub85c \uc774\ub3d9\ud569\ub2c8\ub2e4.<\/p>\n

Step 4.<\/strong>
\nNew \ubc84\ud2bc\uc744 \ud074\ub9ad\ud574 [Process Builder]\ub97c \uc0dd\uc131\ud569\ub2c8\ub2e4.
\n4.1) \uc0c8\ub85c\uc6b4 \uace0\uac1d\uc815\ubcf4\uc758 \ub9ac\ub4dc\uac00 \uc0dd\uc131 \uc2dc Process\uac00 \uc2dc\uc791\ub418\ub3c4\ub85d \ub9cc\ub4e4\uaca0\uc2b5\ub2c8\ub2e4.\"\"<\/a><\/p>\n

4.2) \ub9ac\ub4dc \uc0dd\uc131 \uc2dc Process Builder \uc2e4\ud589 \uae30\uc900\uc744 \uc124\uc815\ud569\ub2c8\ub2e4.\"\"<\/a><\/p>\n

4.3) Apex Class\uc5d0 \ub300\ud55c \uc124\uc815\uc744 \uc785\ub825\ud569\ub2c8\ub2e4. Process Builder\ub97c \uc0dd\uc131 \ud6c4 [Activate] \ubc84\ud2bc\uc744 \ud074\ub9ad\ud574 \uc2e4\ud589\uc2dc\ucf1c\uc8fc\uc138\uc694.\"\"<\/a><\/p>\n

Step 5. <\/strong>
\n\uc138\uc77c\uc988\ud3ec\uc2a4\uc5d0\uc11c \uc678\ubd80\uc0ac\uc774\ud2b8\ub97c \ub370\uc774\ud130\ub97c \ud638\ucd9c\ud558\uae30 \uc704\ud574\uc120 [Remote Site Setting]\uc744 \ud574\uc57c \ud569\ub2c8\ub2e4.
\n5.1) [Setup] \u2013 [Security] \u2013 [Remote Site Settings]\uc73c\ub85c \uc774\ub3d9\ud569\ub2c8\ub2e4.
\n5.2) Remote Site URL\uc5d0 Step 2\uc5d0\uc11c \ubcf5\uc0ac\ud574\ub454 \uc794\ub514 Webhook URL\uc744 \ubd99\uc5ec\ub123\uc5b4 Remote Site\ub85c \ub4f1\ub85d\ud569\ub2c8\ub2e4.<\/p>\n

\"\"<\/a><\/p>\n

Step 6. <\/strong>
\n\uc774\uc81c \uc138\uc77c\uc988\ud3ec\uc2a4\uc640 \uc794\ub514\uac00 \uc798 \uc5f0\ub3d9\uc774 \ub418\uc5c8\ub294\uc9c0 \ud655\uc778\ud574\ubcfc\uae4c\uc694? Process Builder\uc5d0\uc11c \uc124\uc815\ud55c \uae30\uc900\uc5d0 \ub9de\ucd94\uc5b4 \ud544\ub4dc\ub97c \uc785\ub825\ud574 \uc0c8\ub85c\uc6b4 \uace0\uac1d \ub9ac\ub4dc\ub97c \uc0dd\uc131\ud574\ubcf4\ub2c8, \uc794\ub514 \uc6f9\ud6c5 \uba54\uc2dc\uc9c0\uac00 \uc124\uc815\ud55c \ub300\ub85c \uc798 \ub4e4\uc5b4\uc624\uace0 \uc788\ub294 \uac83\uc744 \ubcf4\uc2e4 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

\"\"<\/a><\/p>\n

\uc704\uc5d0\uc11c \uc124\uba85\ub4dc\ub838\ub2e4\uc2dc\ud53c \uc794\ub514 \ucee4\ub125\ud2b8 \uc6f9\ud6c5\uc740 \ub450\uac1c\uc758 \ub9d0\ud48d\uc120\uc73c\ub85c \uad6c\uc131\ub418\uc5b4 \uc788\ub294\ub370,
\n– \uccab\ubc88\uc9f8 \ub9d0\ud48d\uc120\uc778 body \ubd80\ubd84\uc5d0\ub294 \uc138\uc77c\uc988\ud3ec\uc2a4 \ub9ac\ub4dc \ud398\uc774\uc9c0\ub85c \uc774\ub3d9\ud558\ub294 \ud30c\ub780\uc0c9 \ub9c1\ud06c\uac00 \uac78\ub824\uc788\uc2b5\ub2c8\ub2e4.
\n– \ub450\ubc88\uc9f8 \ub9d0\ud48d\uc120\uc778 description \ubd80\ubd84\uc5d0\ub294 Step 4\uc758 4.3) \uacfc\uc815\uc5d0\uc11c \uc124\uc815\ud55c Apex Class\uc758 \ub0b4\uc6a9\ub4e4\uc774 \ud45c\uc2dc\ub418\uace0 \uc788\uc2b5\ub2c8\ub2e4. Data Form\uc740 \uc790\uc2e0\uc774 \uc6d0\ud558\ub294 \ud544\ub4dc\ub97c Apex Class\uc5d0\uc11c \uc124\uc815\ud558\uc2dc\uba74 \ub2e4\uc591\ud558\uac8c \uc0c1\uc138\ud55c \uace0\uac1d \uc815\ubcf4\ub97c \uc794\ub514\uc5d0\uc11c \ubc14\ub85c \ud655\uc778\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

CRM \ud234\ub3c4 \uc5f0\ub3d9\ud574\uc11c \uac04\ub2e8\ud558\uac8c \uc794\ub514\uc5d0\uc11c \uace0\uac1d\ub9ac\ub4dc\ub97c \ubc1b\uc544\ubcf4\uace0 \ud300\uc6d0\ub4e4\uacfc \uacf5\uc720\ud558\ub294 \uac83\uc774 \ubc14\ub85c \uc800\uc758 \uc601\uc5c5 \uc5c5\ubb34 \ube44\ubc95\uc774\uc5c8\uc2b5\ub2c8\ub2e4!
\n\ub9ce\uc740 \ubd84\ub4e4\uc774 \uc794\ub514\ub97c \ud1b5\ud574 \ubcf8\uc778\uc758 \uc5c5\ubb34 \uc131\uaca9\uc5d0 \ub9de\ucd98 \uc2a4\ub9c8\ud2b8\uc6cc\ud06c\ub97c \uc2e4\ud604\ud558\uc2dc\uae30\ub97c \ubc14\ub77c\uaca0\uc2b5\ub2c8\ub2e4.<\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

\ud074\ub77c\uc6b0\ub4dc CRM \uc601\uc5c5\uc744 \ud558\uba74\uc11c \uace0\uac1d \ub9ac\ub4dc\ub97c \uc218\uc9d1\ud558\uace0 \uc774\ub97c \ud300\uc6d0\ub4e4\uacfc \uacf5\uc720\ud558\ub294 \ubd80\ubd84\uc5d0 \ub300\ud574\uc11c \uc790\uc5f0\uc2a4\ub7fd\uac8c \uace0\ubbfc\uc744 \ub9ce\uc774 \ud558\uac8c \ub418\uc5c8\ub294\ub370\uc694, \uc138\uc77c\uc988\ud3ec\uc2a4(Salesforce) \uc640 \uc794\ub514\ub97c \uc5f0\ub3d9\ud574\uc11c \uadf8 \ubb38\uc81c\uc758 \ud574\uacb0\ucc45\uc744 \uc800\ub294 \ucc3e\uc558\uc2b5\ub2c8\ub2e4. \uadf8\ub7fc \uc800\ub9cc\uc758 \uc2a4\ub9c8\ud2b8\uc6cc\ud06c \ube44\ubc95\uc744 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