{"id":9599,"date":"2018-11-08T14:23:04","date_gmt":"2018-11-08T05:23:04","guid":{"rendered":"http:\/\/blog.jandi.com\/ko\/?p=9599"},"modified":"2019-03-15T12:38:59","modified_gmt":"2019-03-15T03:38:59","slug":"customercase-washenjoy","status":"publish","type":"post","link":"https:\/\/blog.jandi.com\/ko\/2018\/11\/08\/customercase-washenjoy\/","title":{"rendered":"[\uc720\ud1b5] \uc140\ud504\ube68\ub798\ubc29 \uc5c5\uacc4 1\uc704 \uc6cc\uc2dc\uc5d4\uc870\uc774\uc758 \uc7a0\uc7ac\uace0\uac1d\uc744 \ub193\uce58\uc9c0 \uc54a\ub294 \ube44\ubc95\uc740?"},"content":{"rendered":"\ud83d\udd51 \ub9ac\ub529\ud0c0\uc784: <\/span> 3<\/span> \ubd84<\/span><\/span>

\uc794\ub514, \uc77c\uc744 \ubc14\uafb8\ub2e4: \uc6cc\uc2dc\uc5d4\uc870\uc774(WASHENJOY)<\/h2>\n

\"\"<\/a><\/p>\n

“\uc794\ub514\ub97c \ub3c4\uc785\ud55c \ud6c4 \uc989\uac01\uc801\uc778 \uace0\uac1d \ub300\uc751\uc73c\ub85c \uc7a0\uc7ac\uace0\uac1d\uc744 \ub193\uce58\uc9c0 \uc54a\uac8c \ub418\uc5c8\uc2b5\ub2c8\ub2e4.”<\/strong><\/span><\/p>\n

 <\/p>\n\n\n\n
\n

\u00a0 \u00a0KEY SUMMARY<\/strong><\/p>\n

    \n
  1. \uc2a4\ud53c\ub4dc\ub294 \ub9e4\ucd9c\uacfc \uc9c1\uacb0\ub429\ub2c8\ub2e4. \uc794\ub514\ub97c \ub3c4\uc785\ud558\uace0 \uc989\uac01\uc801\uc778 \uace0\uac1d \ub300\uc751\uc774 \uac00\ub2a5\ud574\uc84c\uc73c\uba70 \uc758\uc0ac \uacb0\uc815\ub3c4 \ube68\ub77c\uc84c\uc2b5\ub2c8\ub2e4.<\/li>\n
  2. \ud1a0\ud53d\ubcc4 \uacf5\uac1c\/\ube44\uacf5\uac1c \uae30\ub2a5, \uc900\ud68c\uc6d0\/\uc815\ud68c\uc6d0 \uae30\ub2a5\uc744 \ud1b5\ud574 \uc911\uc694\ud55c \uc774\uc288\ub97c \uad00\uacc4\uc790\ub4e4\ub9cc \uacf5\uc720\ud560 \uc218 \uc788\uc5b4 \ubcf4\uc548\uc758 \uc774\uc288\uac00 \uc0ac\ub77c\uc84c\uc2b5\ub2c8\ub2e4.<\/li>\n
  3. \uc794\ub514\uc758 \ub2e4\uc591\ud55c \uc678\ubd80\uc5f0\ub3d9 \uae30\ub2a5\uc73c\ub85c \uc5c5\ubb34 \uc790\ub3d9\ud654 \uc2dc\uc2a4\ud15c\uc744 \uad6c\ucd95\ud560 \uc218 \uc788\uc5c8\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ol>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

     <\/p>\n

    \uc6cc\uc2dc\uc5d4\uc870\uc774\ub294 \uc5b4\ub5a4 \uae30\uc5c5\uc778\uac00\uc694?<\/strong><\/p>\n

    \n

    \uc6cc\uc2dc\uc5d4\uc870\uc774\ub294 \ucf54\ub9ac\uc544\ub7f0\ub4dc\ub9ac\uc758 \uc140\ud504\ube68\ub798\ubc29 \ube0c\ub79c\ub4dc \uc785\ub2c8\ub2e4. \ucf54\ub9ac\uc544\ub7f0\ub4dc\ub9ac\ub294 2013\ub144\uc5d0 \uc124\ub9bd\ub41c \ubb34\uc5ed\uae30\ubc18 \ud68c\uc0ac\ub85c\uc11c \uad6d\ub0b4\uc5d0 \ub3c5\uc810\uc73c\ub85c \uc77c\ub809\ud2b8\ub85c\ub8e9\uc2a4 \uc138\ud0c1\uae30\ub97c \ud310\ub9e4\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.
    \n\uc6cc\uc2dc\uc5d4\uc870\uc774\ub294 \ud604\uc7ac \uc804\uad6d\uc5d0 370\uc5ec\uac1c\uc758 \ub9e4\uc7a5\uc774 \uc788\uc73c\uba70 \uc140\ud504\ube68\ub798\ubc29\uc73c\ub85c\ub294 \uc5c5\uacc4 1\uc704\ub97c \ucc28\uc9c0\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uac01 \ub9e4\uc7a5\uc740 \ud504\ub79c\ucc28\uc774\uc988\uac00 \uc544\ub2cc \uac1c\uc778\uc0ac\uc5c5\uc790\ub85c \uc6b4\uc601\uc774 \ub418\uc5b4 \ubcf8\uc0ac\uc758 \uc774\ub4dd\ub9cc\uc744 \ucde8\ud558\ub294 \uac83\uc774 \uc544\ub2cc \uc810\uc8fc\uc640\uc758 \uc0c1\uc0dd\uc744 \ubaa9\ud45c\ub85c \uc6b4\uc601\ub418\uace0 \uc788\ub294\ub370\uc694. \uc800\ud76c\ub294 \uc810\uc8fc\ub2d8\ub4e4\uacfc\uc758 \uc0c1\uc0dd\uc744 \uc704\ud574 \ud64d\ubcf4\uc640 \ub9c8\ucf00\ud305\uc5d0 \ud544\uc694\ud55c \uc6a9\ud488\uc744 ‘\ub77c\uc2a4365’\ub77c\ub294 \ub7f0\ub4dc\ub9ac\uc804\ubb38\uc1fc\ud551\ubab0\uc5d0\uc11c \uc81c\uacf5\ud574 \ub4dc\ub9b4 \ubfd0\ub9cc \uc544\ub2c8\ub77c \uad00\ub828 \uad50\uc721\ub3c4 \uc2e4\uc2dc\ud558\uc5ec \uc810\uc8fc\ub2d8\ub4e4\uc758 \ub9e4\ucd9c \ud5a5\uc0c1\uc5d0 \ub3c4\uc6c0\uc744 \ub4dc\ub9ac\uace0 \uc788\uc2b5\ub2c8\ub2e4.\u00a0\uc6cc\uc2dc\uc5d4\uc870\uc774\ub294 \uc810\uc8fc\ub2d8\ub4e4\uc758 \uc2e0\ub8b0\uc640 \ud0c0 \uc140\ud504\ube68\ub798\ubc29 \ub300\ube44 \uc77c\ub809\ud2b8\ub85c\ub8e9\uc2a4\uc758 \ub6f0\uc5b4\ub09c \uc138\ud0c1 \ud488\uc9c8 \ub355\ubd84\uc5d0 \uc18c\ube44\uc790\ub4e4 \uc0ac\uc774\uc5d0\uc11c\ub3c4 \uc785\uc18c\ubb38\uc774 \ub0ac\uace0, \ub355\ubd84\uc5d0 \uc2dc\ub108\uc9c0 \ud6a8\uacfc\uac00 \ub098 \ube60\ub978 \uc131\uc7a5\uc774 \uac00\ub2a5\ud588\ub2e4\uace0 \uc0dd\uac01\ud569\ub2c8\ub2e4.<\/p>\n

    \uc6cc\uc2dc\uc5d4\uc870\uc774\ub294 \uc140\ud504\ube68\ub798\ubc29 \ubb38\ud654\ub97c \uc120\ub3c4\ud574 \ub098\uac00\ub294 \uae30\uc5c5\uc785\ub2c8\ub2e4. \ube68\ub798\ub97c \ub354 \uc774\uc0c1 \uadc0\ucc2e\uc740 \uac00\uc0ac \ub178\ub3d9\uc774 \uc544\ub2cc, \ud558\ub098\uc758 \ubb38\ud654\uc801 \uac00\uce58\ub85c \ub9cc\ub4e4\uace0\uc790 \uc5ec\ub7ec\uac00\uc9c0 \ubc29\uc548\ub4e4\uc744 \ubaa8\uc0c9\ud558\uace0 \uc2e4\ucc9c\ud574 \ub098\uac00\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

    \"\"<\/a><\/p>\n

     <\/p>\n

    \ube60\ub978 \uc131\uc7a5\uc5d0 \ub530\ub77c \uccb4\uacc4\uc801\uc778 \uc2dc\uc2a4\ud15c\uc774 \ud544\uc694\ud588\uc744 \uac83 \uac19\uc544\uc694.<\/strong><\/p>\n

    \n

    2\ub144 \uc804 \uc0ac\ub0b4\uc5d0\uc11c \uc0dd\uc0b0\uc131 \uac15\ud654\ub97c \uc704\ud55c \ud601\uc2e0<\/strong>\uc744 \uc2dc\uc791\ud588\uc2b5\ub2c8\ub2e4. \ube60\ub974\uac8c \uc131\uc7a5\ud558\ub294 \ub9cc\ud07c \ubcf4\uc548<\/strong>\uc774\ub098 \ud611\uc5c5<\/strong>, \uc5c5\ubb34 \uc18d\ub3c4<\/strong> \ub4f1\uc774 \uc911\uc694\ud558\uac8c \ub418\uc5c8\uc5b4\uc694.\u00a0\uc774\uc5d0 \uc5c5\ubb34\uc5d0 \uc0ac\uc6a9\ub418\ub294 \ud504\ub85c\uadf8\ub7a8\uacfc \ud611\uc5c5 \ub3c4\uad6c \ub4f1\uc744 \uad50\uccb4\ud558\uc600\uc2b5\ub2c8\ub2e4. \uae30\uc874\uc5d0\ub294 MS\uc624\ud53c\uc2a4\uc640 \ub124\uc774\ud2b8\uc628\uc744 \uc0ac\uc6a9\ud588\ub294\ub370 \uc774\uc820 \uad6c\uae00\uc758 G-Suite(\uc2a4\uc704\ud2b8)\uc640 \uc794\ub514\ub97c \uc0ac\uc6a9\ud558\uace0 \uc788\uc9c0\uc694.\u00a0 G-Suite\ub85c \ubcc0\uacbd\ud55c \ub4a4 \ubb38\uc11c \uacf5\uc720\uac00 \uc26c\uc6cc\uc84c\uc73c\uba70 \uc794\ub514\uc758 \uc678\ubd80 \uc5f0\ub3d9 \uae30\ub2a5 \ub355\ubd84\uc5d0 \ub354 \ube60\ub978 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc744 \uc774\ub904\ub0c8\uace0 \uc815\ud68c\uc6d0\uacfc \uc900\ud68c\uc6d0\uc744 \uad6c\ubd84\ud574 \ubcf4\uc548\uc758 \uc774\uc288\ub3c4 \ud574\uacb0\ud558\uc600\uc2b5\ub2c8\ub2e4.<\/p>\n

     <\/p>\n

    \uc794\ub514 \ub3c4\uc785 \uc804 \uc5b4\ub5a4 \ud234\uc744 \uc0ac\uc6a9\ud558\uc168\ub098\uc694?<\/strong><\/p>\n

    \n

    \ub124\uc774\ud2b8\uc628<\/strong>\uc744 \uc37c\uc5b4\uc694. \ubaa8\ub4e0 \ud300\ub4e4\uc774 \ud55c \ucc44\ud305\ubc29\uc5d0\uc11c \uc5c5\ubb34\ub97c \ubcf4\ub2e4 \ubcf4\ub2c8 \ub0b4 \uc5c5\ubb34\uc778\uc9c0 \ud655\uc778 \ud558\ub294 \uac83\ub3c4 \uc77c\uc774\uc5c8\uc5b4\uc694. \uc7a0\uc2dc\ub9cc \uba54\uc138\uc9c0\ub97c \uc77d\uc9c0 \uc54a\uc544\ub3c4 \ub108\ubb34 \ub9ce\uc740 \uba54\uc138\uc9c0\uac00 \uc313\uc5ec\uc11c \uc5c5\ubb34\ub97c \ub193\uce58\ub294 \ud69f\uc218\ub3c4 \ub9ce\uc558\uc2b5\ub2c8\ub2e4<\/strong>. \ub610\ud55c, \uad00\uacc4\uc790\ub4e4 \ub300\uc0c1\uc73c\ub85c\ub9cc \uc5c5\ubb34 \ub0b4\uc6a9\uc744 \uacf5\uc720\ud574\uc57c \ud558\ub294 \ubcf4\uc548 \ubb38\uc81c\ub3c4 \uc788\uc5c8\ub294\ub370 \uccb4\uacc4\uc801\uc778 \uc2dc\uc2a4\ud15c\uc744 \uac16\ucd9c \ud544\uc694\uac00 \uc788\uc5c8\uc5b4\uc694. \uacf5\uacfc \uc0ac\uc758 \ubd84\ub9ac<\/strong>\ub3c4 \ud544\uc694\ud588\uace0 \ubaa8\ubc14\uc77c \ubc84\uc804\uc758 UI\ub3c4 \ubd88\ud3b8<\/strong>\ud588\uc73c\uba70 \uc18d\ub3c4\ub3c4 \ub290\ub824\uc11c<\/strong> \uc5c5\ubb34\uc6a9\uc5d4 \ub9de\uc9c0 \uc54a\ub2e4\uace0 \ub290\uaf08\uc2b5\ub2c8\ub2e4.<\/p>\n

     <\/p>\n

    \uc794\ub514 \ub3c4\uc785 \ud6c4 \uc5c5\ubb34\uc5d0 \uc5b4\ub5a4 \ubcc0\ud654\uac00 \uc77c\uc5b4\ub0ac\ub098\uc694?<\/strong><\/p>\n

    \n

    1. \uc2e0\uc18d\ud55c \uace0\uac1d \uc751\ub300<\/strong>:\u00a0\uad6c\uae00 \uc2a4\ud504\ub808\ub4dc \uc2dc\ud2b8(Google Spread Sheet)\uc640 \uc5f0\ub3d9\ud574 \uace0\uac1d\ub4e4\uc758 \ubaa8\ub4e0 \ubb38\uc758\ub97c \uc794\ub514\ub85c \uc2e4\uc2dc\uac04\uc73c\ub85c \ubc1b\uc544\ubcf4\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ud604\uc7ac \uc140\ud504\ube68\ub798\ubc29\uc758 \uacbd\uc7c1\uc0ac\uac00 \ub9ce\uc544\uc9c0\uace0 \uc788\uae30\uc5d0 \uc2a4\ud53c\ub4dc\ub294 \ub9e4\ucd9c\uacfc \uc9c1\uacb0\ub429\ub2c8\ub2e4. \uc794\ub514\ub97c \ud1b5\ud574 \uace0\uac1d \ubb38\uc758\uc5d0 \ub300\ud55c \uc601\uc5c5 \ub2f4\ub2f9\uc790\ub4e4\uc758 \ube60\ub978 \ub300\uc751\uc774 \uac00\ub2a5\ud574\uc84c\uc2b5\ub2c8\ub2e4.\"\"2. \ube60\ub978 \uc758\uc0ac \uacb0\uc815<\/strong>:\u00a0\uae30\uc220 \uc601\uc5c5\/\uc9c0\uc6d0, \ud604\uc7a5 \uc9c1 \ub4f1 \uc678\uadfc\uc744 \ub098\uac00\uc2dc\ub294 \ubd84\ub4e4\uacfc \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc774 \uc5b4\ub824\uc6cc \uc5c5\ubb34 \ub51c\ub808\uc774\uac00 \ubc1c\uc0dd\ud588\uc2b5\ub2c8\ub2e4. \ud558\uc9c0\ub9cc \uc774\uc81c\ub294 \ubaa8\ubc14\uc77c\ub85c\ub3c4 \uc27d\uace0 \ube60\ub974\uac8c \uc758\uc0ac\uc18c\ud1b5\ud560 \uc218 \uc788\uc5b4\uc11c \uc758\uc0ac \uacb0\uc815\ub3c4 \ube68\ub77c\uc84c\uc5b4\uc694.<\/p>\n

    3. \ud300\ubcc4\/\uc8fc\uc81c\ubcc4 \uc5c5\ubb34 \uc9d1\uc911\ub3c4 \ud5a5\uc0c1<\/strong>: \uacfc\uac70\uc5d4 \ud558\ub098\uc758 \ub2e8\uccb4 \ucc44\ud305\ubc29\uc5d0\uc11c \ubaa8\ub4e0 \uc5c5\ubb34\ub97c \uacf5\uc720\ud558\uc600\uae30\uc5d0 \ud63c\ub780\uc2a4\ub7ec\uc6e0\uc9c0\ub9cc, \uc794\ub514\ub294 \uc8fc\uc81c\ubcc4\ub85c \ub300\ud654\ubc29\uc774 \uc815\ub9ac\ub418\uc5b4 \uc5c5\ubb34\ub97c \ub354 \uaf3c\uaf3c\ud788 \ucc59\uae38 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n

     <\/p>\n

    \uc720\uc6a9\ud558\uac8c \uc0ac\uc6a9\ud558\ub294 \uc794\ub514\uc758 \uae30\ub2a5\uc740 \ubb34\uc5c7\uc778\uac00\uc694?<\/strong><\/p>\n

    \n

    1. \uac8c\uc2a4\ud2b8(\uc900\ud68c\uc6d0 \ucd08\ub300)<\/strong>: \uc678\ubd80 \ud611\ub825\uc0ac\uc640 \ud611\uc5c5 \uc2dc\uc5d0\ub294 \uc774\uba54\uc77c\uc774\ub098 \uc804\ud654\ub85c \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ud588\ub294\ub370 \uc774\uc81c\ub294 \ud1a0\ud53d\uc744 \ub9cc\ub4e4\uc5b4 \uc900\ud68c\uc6d0\uc73c\ub85c \ucd08\ub300\ud569\ub2c8\ub2e4. \uc758\uc0ac\uc18c\ud1b5\uc774 \ud6e8\uc52c \ube60\ub974\uace0 \ud3b8\ub9ac\ud574\uc84c\uc5b4\uc694.<\/p>\n

    2. \uc774\uc804 \ub300\ud654 \ub0b4\uc6a9 \ud655\uc778<\/strong>: \uc794\ub514\uc5d0\uc11c\ub294 \ub300\ud654\ubc29\uc5d0 \uc0c8\ub85c \ucc38\uc5ec\ud574\ub3c4 \uae30\uc874 \ud788\uc2a4\ud1a0\ub9ac\uac00 \ubaa8\ub450 \ub0a8\uc544\uc788\uc5b4 \uc5c5\ubb34 \uc778\uc218\uc778\uacc4\uac00 \uc27d\uace0 \ube60\ub974\uac8c \ud574\uacb0\ub418\uc5c8\uc5b4\uc694.<\/p>\n

    3. \uc5c5\ubb34 \uc9d1\uc911\ub3c4 \uc0c1\uc2b9<\/strong>: \ubcfc\ub4dc\uccb4, \uc774\ud0e4\ub9ad\uccb4 \ubfd0\ub9cc \uc544\ub2c8\ub77c \ub9c1\ud06c\ub3c4 \uae54\ub054\ud558\uac8c \uc815\ub9ac\ud560 \uc218 \uc788\uace0 \ucf54\ub4dc\ube14\ub85d\uc73c\ub85c \uba54\uc138\uc9c0\uc5d0 \ub354 \uac15\uc870\ub97c \uc918 \uc9d1\uc911\ub3c4\ub97c \ub192\uc77c \uc218 \uc788\uc5b4 \uc790\uc8fc \uc0ac\uc6a9\ud569\ub2c8\ub2e4.<\/p>\n

     <\/p>\n

    \uc794\ub514\ub97c \ucd94\ucc9c\ud55c\ub2e4\uba74?<\/strong><\/p>\n

    \n

    “\uc601\uc5c5 \uae30\ubc18\uc758 \ube60\ub978 \uc561\uc158\uacfc \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc744 \uc694\ud558\ub294 \uae30\uc5c5\ub4e4\uc5d0\uac8c \uc794\ub514\ub97c \ubb34\uc870\uac74 \ucd94\ucc9c \ub4dc\ub9ac\uace0 \uc2f6\uc2b5\ub2c8\ub2e4.”<\/strong><\/p>\n

     <\/p>\n","protected":false},"excerpt":{"rendered":"

    \uacbd\uc7c1\uc774 \uac08\uc218\ub85d \uc2ec\ud574\uc9c0\ub294 \uc140\ud504\ube68\ub798\ubc29 \uc5c5\uacc4\uc5d0\uc11c \uc6cc\uc2dc\uc5d4\uc870\uc774\ub294 \uc5b4\ub5bb\uac8c 1\uc704\ub97c \uc9c0\ud0ac \uc218 \uc788\uc744\uae4c\uc694? \ub2e8 \ud558\ub098\uc758 \uace0\uac1d\ub3c4 \ub193\uce58\uc9c0 \uc54a\ub294 \uc6cc\uc2dc\uc5d4\uc870\uc774\uc758 \uc815\ud655\ud558\uace0 \ube60\ub978 \uace0\uac1d \ub300\uc751 \uc2dc\uc2a4\ud15c\uc774 \uc794\ub514\ub97c \ud1b5\ud574 \uac00\ub2a5\ud574\uc84c\ub2e4\uace0 \ud569\ub2c8\ub2e4. \uc2a4\ud53c\ub4dc\uac00 \uc0dd\uba85\uc778 \uc6cc\uc2dc\uc5d4\uc870\uc774\uc758 \ud611\uc5c5 \ubb38\ud654\uc5d0 \ub300\ud574\uc11c 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